Senior Account Manager - Honolulu

At Booking.com, we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place. Booking.com (USA), Inc, one of the support companies in the United States, is seeking a full time Senior Account Manager in our Honolulu Hawai'i office.

The Senior Account Manager (SAM) owns the partner relationships for a portfolio of high-value handled and top-managed partners. The main objective of this role is to implement a prioritized partnership strategy within their portfolio to achieve designated commercial and product targets, including frequent travel for regular business reviews.

The SAM is encouraged to connect with multiple collaborators, internally and externally. Internally, you will work with central teams to give feedback on improvements needed on the current tools and products, and will partner with the Connectivity team to share findings of opportunities with partners. Furthermore, the SAM will work with local Account Managers/Account Executives to share knowledge and expertise. Where the SAM's portfolio is made up of mostly chain-type properties, they will also work closely with the Key Account Manager for the chain to ensure the aligned goals are implemented at local level.

What You'll Be Doing:

• Support Booking.com strategy & delivery initiatives and vision for regional / national group partners;

Ability to consult, support and collaborate with internal collaborators in handling partners to optimize performance of partners, like connectivity providers, central teams, (Sr.) key account managers and local offices;

• Responsible for being an excellent partner with decision makers of regional / national /local group partners or high value properties and driving performance;

Ability to demonstrate deep understanding of Booking.com B.V. products, local market and operations of partners; Ability to independently run projects.

What You'll Bring:

Validated experience of 3+ years in relevant regional account management function taking care of complex / high value partners; Ability to handle portfolio of single property partners as well as sophisticated multi property partners; Good understanding of channel and distribution management; Ability to connect with and influence different internal and external collaborators;

Good ability to read and interpret multiple data sources in order to define short/medium/long-term goals; Positive relationship leadership skills; Basic project management skills; Ability to work together with account managers. You are required to live within a commutable distance from your assigned office location

What We'll Provide:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

Medical, life, and disability insurance* Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick and care leave Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and annual Booking.com wallet credit (keep this part, for internal JDs only)

Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership Collaborative, friendly and diverse culture Referral Program This role does come with domestic relocation assistance This role doesn’t come with visa assistance For this role we have an available salary range of: $108,100 - $120,000

Additional: Quarterly or Annual bonus *Please note that while our philosophy is the same in every location, benefits may differ by office/country. Should you require accommodation to meet the essential functions of this job, please let us know.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.