Intern-Shore Excursion Management

Princess Cruises, one of the world’s most recognized premium travel brands, offers guests unforgettable MedallionClass experiences across hundreds of global destinations. Our 10-week paid Summer Internship Program gives students hands-on exposure to the dynamic cruise and leisure travel industry. Interns contribute to meaningful projects while participating in professional development, leadership sessions, and enrichment activities that showcase life at Princess.

We are looking for an amazing Intern, Shore Excursion Management to fill this role, which is based in our Doral office. Here is a summary of what Princess is looking for in its Intern, Shore Excursion Management. Is this you?

Responsibilities:

Collect and review all existing departmental procedures to assess their relevance and accuracy.

• Update or redesign procedures to reflect the department’s current operational practices.

Consolidate all information into clear, step-by-step procedures for each task or process.

• Organize and compile the finalized procedures into a comprehensive manual, structured by key operational areas.
• Review and analyze online guest comments for the top 15 ports managed by each Product Manager.

Compile data to create detailed reports organized by Product Manager and by tour, highlighting excursions with improvement opportunities.

• Present and deliver these reports to the Product Managers to facilitate follow-up actions with tour operators.
• Perform other duties as assigned.

Requirements:

Currently enrolled in an accredited college or university program. Strong communication and organizational skills. Ability to work independently and in a team environment. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Interest in the cruise and travel industry is a plus. This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday)

What You Can Expect:

• Contribute to real projects that make an impact.

Access to learning resources, mentorship, and skill-building opportunities. Connect with industry professionals and peers across departments. Gain insight into operations and innovation within a global brand. Opportunities to showcase your work and celebrate achievements. Learn about potential career paths and future opportunities within the organization.

Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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