Program Specialist - Water Conservation Field Team

JOB LOCATION Aurora, Colorado 80016-2946 City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision.

Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total

compensation:

package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal

education:

al programs to assist with career advancement Access to innovation workspaces PRIMARY DUTIES &

RESPONSIBILITIES:

Salary to be commensurate with

experience:

The hiring range for this position is $24.35 - $30.43/hourly This job announcement is scheduled to close January 11, 2026. The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

This is classified as VHNE (Variable Hour Non-Benefit Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical

benefits:

This position earns sick leave in accordance with the Healthy Families and Workplace Act. OVERVIEW OF POSITION / DEPARTMENT The Water Conservation Program Specialist – Field Team position promotes and educates customers in water conservation methods through customer interactions created by enforcing watering restrictions set by the Water Management Plan, continuous flow and high-use outreach and investigations, and data synthesis to determine outreach methods best suited for the situation.

This position requires a high level of customer service and the ability to interact with various customers. This exciting position provides the

opportunity:

to create water waste and efficiency solutions for customers. This position reports to the Water Conservation Specialist - Field Team lead. This is a year-round, 29 hours per week, Variable Hour Non-

Benefits:

Eligible position.

PRIMARY DUTIES &:

RESPONSIBILITIES:

Advocates water conservation by educating customers through outreach efforts Contacts customers, homeowner’s associations, and contractors regarding water use issues Seeks compliance of City of Aurora codes in regards to waste of water Maintains patrols of the City looking for violations and responding to complaints that have been received on water waste Engage customers utilizing AMI data to correct high-use and continuous flow events Enforces watering restrictions set by the Water Management Plan of the Water Department Maintains records and prepares reports on customer interactions Assists with residential irrigation and soil inspections Performs other duties as assigned This job

description:

is not designed to cover or contain a comprehensive listing of activities, duties, or

responsibilities:

that are required of the employee. Duties,

responsibilities:

, and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM:

QUALIFICATIONS:

& WORKING CONDITIONS An equivalent combination of

education:

, training, and

experience:

that demonstrates required knowledge,

skills:

, and abilities may be considered.

Education:

High school diploma or GED

Experience:

Basic/Intermediate computer

experience:

At least (1) one year of customer service

experience:

Related

experience:

that demonstrates necessary knowledge,

skills:

, and abilities to perform the essential functions of the position

Preferred Qualifications:

Knowledge: Knowledge of Microsoft Office software and a basic understanding of computers An understanding of water conservation and irrigation practices

Skills:

Must exhibit strong

skills:

in customer service, conflict management, problem-solving, attention to detail and management of multiple tasks with deadlines Bilingual preferred but not required Abilities: Ability to establish and maintain effective working relationships with employees Ability to work independently and meet deadlines Ability to communicate effectively both verbally and in writing Ability to maintain records and logs Ability to maintain focus and motivation over long periods of time while working independently Ability to drive for extended periods of time Licenses and Certifications Required: Colorado driver’s license with a good driving history WORKING CONDITIONS Essential Personnel: When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands: Moderate to heavy physical work depending upon the assigned function Infrequently performs medium physical work that involves moving no more than 50 pounds with or without assistance at a time Frequently performs activities requiring a full range of body movement including bending, stooping, kneeling, pushing, and pulling.

Vision to read manuals; speech and hearing to communicate with employees and citizens Hand/eye and hand/foot coordination for operation of equipment and vehicles. Vision for reading gauges and written instructions Hearing/listening for instructions and warning signals Speech communication to communicate with employees and citizens Work Environment: Works in a combination of indoor and outdoor settings with exposure to all weather conditions, noise, and dust Long periods of drive time Equipment Used: Desktop computer, tablet, radio, cell phone; equipment and vehicles common to utilities maintenance functions For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal

opportunity:

employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal

Opportunity:

Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job

responsibilities:

have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies. Why Work for Aurora? Competitive total

compensation:

package Rich

benefits:

package with low employee costs Generous paid-time-off program (Vacation, Sick and Personal leaves) Retirement pension plan Rewarding public sector work impacting a large and diverse community Growing city and employee population Expansive perk

benefits:

such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc. On-site fitness center and wellness programs Remote work opportunities

Benefits:

& Retirement - City of Aurora (auroragov.org) Please show all your employment history, including military service and related documentation (DD214) on the application. Leaving blanks or omitting previous employment may result in your disqualification from employment. City policy requires that selected candidates provide documentation in the form of official transcripts of the highest level of

education:

attained by the candidate that is listed on their application materials. The City of Aurora requires all applicants for employment, who are offered positions with the City, to undergo a thorough criminal background check, drug testing for safety sensitive position and possible credit check for select positions.

All job applicants shall be asked to electronically consent to or sign a release authorizing a criminal background check and submit a urine sample for the purpose of testing for a wide variety of prohibited and/or controlled substances. Please click the following link to access the summary of your rights.

Applicants who hold a Commercial Driver’s License will also be required to undergo alcohol testing using an Evidential Breath Testing Device. Note: The recent legalization of recreational marijuana by the state of Colorado does not change the city's policy. Applicants who test positive for marijuana during a pre-employment drug test will not be hired, and will be ineligible to be employed with the city for one year.

The City of Aurora uses E-Verify to determine if employees are legally eligible to work in the United States. Know your rights! The City of Aurora is an equal

opportunity:

employer. No applicant for employment or employee shall be discriminated against because of age, race, color, sex, gender identity, sexual orientation, religion, creed, national origin, ancestry, disability or military status. The City shall develop and maintain a plan for diversity. Through its staff, the City shall periodically analyze its employment related practices and its plan for diversity to ensure compliance with this policy.

If you need assistance or reasonable accommodation for completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E. Alameda Pkwy., Suite 3500, Aurora, CO 80012. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision.

Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity Respect Professionalism Customer Service And we welcome all who share these values to apply.