Retail Supervisor | prAna Boulder

Overview of the Position The Retail Supervisor is an integral part of our store leadership team, assisting in delivering exceptional brand and customer

experience:

s, driving store sales, and fostering a welcoming retail environment. In addition to focusing on sales and service, the Retail Supervisor oversees daily store operations, including product management, merchandising,

education:

, back-of-house functions, and marketing execution. They open and close the store on assigned shifts, provide clear direction to the team, and support a high standard of store operations. When the Store Manager or Assistant Store Manager is unavailable, the Retail Supervisor assumes leadership

responsibilities:

, ensuring smooth store operations and motivating the team. They lead by example, offer constructive feedback, and maintain a positive and inclusive workplace. Essential Functions and

Responsibilities:

• Provide knowledgeable, friendly service in person, over the phone, or through digital channels, following prAna’s service standards.
• Lead sales floor operations, directing team members to best serve guests and maximize sales.
• Deliver clear, direct, and timely coaching feedback while communicating observations to the Store Manager.

Set a motivating tone by leading through example with a customer-obsessed mindset. Take ownership of key store

responsibilities:

, focusing on merchandising, training, operations, and marketing execution.

• Handle customer and staff concerns professionally, ensuring a respectful resolution.

Proactively address operational challenges, making informed decisions while following prAna guidelines.

• Execute store opening and closing duties, including cash handling, alarm settings, and paperwork completion.
• Follow all safety and security guidelines while on shift.

Welcome prAna guests warmly and provide an engaging,

education:

al shopping

experience:

• Assist guests in finding merchandise and make thoughtful recommendations to maximize store sales.
• Handle special orders, exchanges, returns, and in-store purchases from prAna.com..

Accurately and efficiently process sales transactions using the prAna POS system.

• Develop expertise in prAna’s product line through training and enthusiastically educate customers

about:

our apparel and accessories.

• Support inventory cycle counts, order processing, and stockroom organization.
• Help maintain a clean and organized store by assisting with regular tasks such as cleaning windows, sweeping floors, and dusting surfaces.
• Follow inventory control and loss prevention policies.
• Assist with merchandising, floor resets, and visual directives to enhance the customer

experience:

• Follow safety and security protocols at all times.

Share ideas and input for store and region-specific events that amplify prAna’s voice in the outdoor world.

Education:

,

Experience:

, and Time

Requirements:

Some management

experience:

required. Retail sales or customer service

experience:

in specialty retail, activewear, or outdoor apparel is a plus. Passion for outdoor activities, especially those that reflect the prAna brand’s focus on an active California lifestyle—such as hiking, climbing and yoga—while embracing all forms of outdoor adventure. High school diploma or equivalent required.

Must be at least 18 years old. Flexible availability to adapt to changing business needs and schedules. Physical

Requirements:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to ensure qualified individuals with disabilities perform essential job functions. Occasionally requires the ability to remain stationary. Constantly requires ability to move

about:

the store, communicate with others (customers / co-workers) to exchange information. Frequently requires ability to lift/move items weighing up to 40lbs. Detailed physical

requirements:

• document on file.

What’s In It For You Life/Work balance – We prioritize flexibility in work schedules because we believe that balance is essential. Generous product discounts on prAna and Columbia Sportswear brands: Columbia, Mountain Hardwear, and SOREL. Store credit for purchasing product. Medical, dental, and vision coverage available.

Participation in 401(K) program. Eligibility to participate in the prAna Retail Quarterly Bonus Plan. This job

description:

is not meant to be an all-inclusive list of duties and

responsibilities:

, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal

opportunity:

employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. Pay Range: $18.70 - $26.93 Expected Pay Range for Hire: $18.70 - $24.19 *Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and

skills:

, years of

experience:

, and internal equity. At Columbia Sportswear Company, we’re proud to offer regular full-time employees a

benefits:

package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community.

Benefits:

that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).

In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness

benefits:

, employee discounts and a generous time off program available. Columbia will continue to accept applications until 04/30/2026 If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.

Learn more

about:

our family of brands here.