Library Division Manager

What You'll Be Doing WCPL is Seeking a Visionary IT Leader! Wake County Public Libraries (WCPL) seeks a dynamic and visionary IT Manager / Senior Library Manager of IT (Library Division Manager) to join our Leadership Team. This senior-level position serves as a core member of the Library Leadership Team and oversees the library’s technology services, IT operations, and online presence, ensuring that technology supports WCPL’s focus on access, equity, literacy, and lifelong learning.

The IT Manager is expected to be a forward-thinking leader who can anticipate trends in the IT realm, champion innovation, and move library technology initiatives from concept to implementation. This role requires balancing strategic vision with operational excellence, ensuring that WCPL is positioned as a leader in digital services and community-centered technology.

Key Responsibilities:

Strategic Oversight of Digital Library & Online Services (30%)

• Lead teams whose roles include maintenance and ongoing enhancements relating to web presence, online catalog, mobile apps, and digital access to library resources.
• Ensure digital services are accessible, inclusive, and user-friendly.
• Drive innovation in digital literacy, programming, and emerging technologies.
• Develop and execute a long-term vision for digital transformation in public library services.

Supervising the Library Information and Technology/Information Technology Operations – Leading a team whose roles include task outlined below. (30%)

• Provide strategic oversight and direction to IT staff responsible for managing public computers, staff systems, and network infrastructure.

Supervise personnel handling lifecycle management of PCs, printers, kiosks, and makerspace tools.

• Ensure cybersecurity, data privacy, and compliance with county IT standards through delegated implementation and monitoring.
• Oversee vendor relationships for outsourced services, with staff support in day-to-day coordination.
• Guide the analysis of user feedback and digital analytics, empowering staff to implement improvements.
• Lead strategic modernization initiatives, ensuring alignment with WCPL’s long-term IT infrastructure goals are scalable and future ready.

Library Leadership & Strategic Planning (25%)

• Contribute to WCPL’s strategic planning efforts.

Play a key role in capital improvement projects, ensuring technology integration in new and renovated facilities. Serve as liaison to county departments such as Communications, IT, and Community Services as needed. Inspire staff and stakeholders with a visionary roadmap for technology growth.

• Lead initiatives in digital literacy, e-resources, and emerging technologies such as Artificial Intelligence driven search tools, cloud-based services, and virtual programming.

Community Engagement & Support (15%)

• Collaborate with staff to integrate technology into programming and patron services.
• Support initiatives that promote digital inclusion and equitable access.
• Provide staff training and patron support for technology use.

Position WCPL as a regional leader in digital equity and innovation. This position works from the Library Administration Building located at 4020 Carya Drive, Raleigh, 27610, on the beautiful campus adjacent to the Olivia Raney Local History Library and Historic Oak View County Park.

About Our Team:

Wake County Public Libraries (WCPL), a division of Community Services, has the distinction of being one of the largest and busiest library systems in NC. The system operates eight regional libraries, thirteen community libraries, two specialty libraries, and a bookmobile. It circulates over ten million books a year and welcomes more than three million visitors annually. WCPL is proud of its excellent customer service and award-winning programs. It creates experiences that engage people of all ages and backgrounds in Wake County. For more information about WCPL programs, services, and positions, please visit: www.wake.gov/libraries

The Basics (Required Education and Experience) Master's degree in Librarianship or related field: MLS, MLIS, MIS, ML from an ALA accredited program or NC program Three years of professional public library experience, including one year of public library management experience Equivalent education and experience are NOT accepted

Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Bachelor's degree in Information Technology, Computer Science, or related field Five years of progressively responsible IT management experience, preferably in a public library or public sector setting

Experience with integrated library systems (ILS), discovery layers, and e-resource platforms:

Experience supervising staff:

Experience managing complex projects:

How Will We Know You're 'The One'? Visionary IT Leadership: Ability to anticipate emerging trends, inspire innovation, and move initiatives forward. Strategic Communication: Skilled in tailoring messaging for staff, patrons, county leadership, and vendors. Technology Expertise: Broad understanding of library systems, hardware, networking, cybersecurity, and emerging technologies.

Project & Resource Management: Ability to prioritize, budget, allocate resources, and adapt to shifting priorities. Collaborative Leadership: Builds partnerships across departments and with community organizations. Innovation & Problem-Solving: Anticipates needs, identifies gaps, and develops creative solutions.

Change Management: Ability to lead organizational change through technology, vision, and execution.

About This Position:

Location: Wake Library Admin Raleigh, NC 27610 Employment Type: Regular Work Schedule: Monday- Friday 8-5; may include occasional nights/weekends Hiring Range: $75,109-$105,157 Market Range: 75,109.00 - 135,202.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 1/18/2026

What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.