Account & Supplier Risk Investigator I

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first.

• Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full

benefits:

package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Account & Supplier Risk Investigator I Introduction to the team Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality

experience:

s for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized

experience:

s that drive loyalty and traveler satisfaction. We are a dedicated team focused on protecting our customers, partners, and business from unauthorized account access and fraudulent activity. We continuously monitor account and supplier behaviors to detect high-risk activities and take immediate action to safeguard security.

In an ever-evolving landscape, flexibility is key—fraud never stops, and neither do we. Our global operations team, which includes investigators in the US, EU, and India, provides 24/7 coverage, requiring flexible scheduling. We value diverse strengths and the unique contributions of every team member.

If you're passionate

about:

making an impact with a leading consumer brand in the dynamic travel industry, this is the perfect

opportunity:

for you. In this role you will: Manage multiple real-time work queues, making independent and accurate decisions regarding high-risk behaviors across Expedia Group accounts and supply partners Consistently meet or exceed performance standards for productivity, quality, and efficiency Stay current on trends and best practices in the account and supplier risk space Identify and suggest areas where efficiency and process improvement are needed within own work area Execute pre-written basic SQL queries and reporting tools (QueryBook, Splunk) Participate in supplemental learning and coaching activities in office, including in-office classroom sessions when needed

Experience:

and

qualifications:

Previous

experience:

in eCommerce, risk management, KYC, or online fraud prevention is a plus Strong analytical and problem-solving

skills:

Strong attention to details and ability to identify patterns Familiarity with SQL, QueryBook, or Splunk is an advantage Fluent in English, both verbal and written Excellent interpersonal communication

skills:

with the ability to effectively engage internal and external stakeholders Self-motivated with a commitment to continuous improvement Able to handle multiple assignments independently in a fast-paced environment Enjoy collaborating within a creative, adaptable team in a constantly evolving organization In-office presence is required during the initial 3 months of training and ramp-up phase After training, you’ll transition to a hybrid schedule, including mandatory attendance in the office to ensure timely development, improved communication, and strong team relationships Flexibility to work shifts, including weekends, non-business hours, and holidays To be considered, internal candidates should be consistently meeting or exceeding performance expectations in their current role The total cash range for this position in Springfield is $39,000.00 to $54,500.00.

Employees in this role have the potential to increase their pay up to $62,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge,

skills:

, and

experience:

Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of

benefits:

to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel,

we offer:

a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of

benefits:

Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved

Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is.

Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform.

• Driven by the core belief that travel is a force for good, we help people

experience:

the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable

experience:

s for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. For more information, visit www.expediagroup.com.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact.

Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.