HR Service Delivery Intern

Work Location Type: Onsite Req Number 327326

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Compensation:

This position is hourly, and the starting pay rate is $29.50/hour The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Overview:

Grainger is recruiting for 2026 Summer Internships in HR Service Delivery Intern (HRSD) at our Lake Forest, IL location. The HRSD Internship is a full-time, paid, 10-week program designed to provide college students with practical experience in Human Resources. The HRSD Intern will gain broad exposure to key business functions while supporting strategic and operational initiatives in Human Resources.

You Will:

As an HR Service Delivery Intern, you’ll partner with our HR Service Delivery team on projects that directly support Grainger team members and improve how HR services are delivered across the enterprise. You will be involved in different activities including a comprehensive onboarding program, structured development sessions, Meet and Greets with executive leaders, peer mentorship, fun social events and more. You will report to the HR Operations Manager. As a team member you will gain:

Experience seeing a business-critical project through from start to finish:

Common projects may include: Reviewing and enhancing HR knowledge articles and process documentation to improve clarity, analyzing HR case data and service trends to identify opportunities to improve the team member experience, evaluating existing HR processes to recommend technology and workflow improvements, exploring opportunities to leverage AI, automation, and digital tools to drive efficiency and scalability within HR Service Delivery

Broad Exposure to key stakeholders and leaders across the HR, IT and Legal organization

Gain a comprehensive knowledge and understanding of Grainger policies, programs, and technology by staying current on all facets of HR

• Develop technical skills with tools such as ServiceNow, SuccessFactors and SAP

You Have:

Cumulative GPA of 3.0 or higher

Currently enrolled in a college or university and working towards a bachelor's degree

Ability to manage multiple priorities and adapt to fast-paced environments

Strong interpersonal skills with the ability to build effective partnerships

Strong communication skills, both written and oral

Expected Graduation between December 2026 and June 2027

No visa sponsorships required now or in the future

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.