Manager, Membership Development

Amaze, Inspire, Unite Job Summary: The Manager, Membership Development is responsible for managing the day-to-day operations of the new business department, maximizing the sale of season ticket memberships for the Detroit Tigers and Detroit Red Wings.

Key Responsibilities:

• Manage the Membership Development team’s efforts to sell season memberships and a full menu of ticketing options for the Detroit Tigers and Detroit Red Wings.
• Manage the Membership Development team by tracking KPI’s, including outbound calls, face-to-face appointments, and other touchpoints.

Work closely with sales team to assist with ballpark/arena appointments and out-of-office meetings.

• Assist in creating, implementing, and evaluating ticket sales strategies and plans to maximize sales volume.
• Trains and manages all aspects of B2B and B2C sales; including prospecting, lead generation, networking, referrals and cold calling.
• Responsible for recruiting, hiring, and development of Account Executives.
• Manages game day schedules to effectively handle staffing

requirements:

as needed. Identifies, implements and enforces all company and departmental policies and procedures. Other duties as assigned in collaboration with the IS+E Ticket Sales & Service Department. Required Knowledge,

Skills:

and Abilities: Minimum of 5+ Sales

experience:

in sports/entertainment. Proven record of achieving sales goals/targets and motivating staff. Proven track record in developing long-lasting business relations with corporate executives. Must be creative, enthusiastic and possess excellent interpersonal

skills:

Ability to establish priorities and organize work; plan and direct the work of subordinate staff.

• Demonstrated staff development

skills:

to properly train, develop and motivate staff to meet objectives. Ability to think strategically and handle multiple projects simultaneously. Strong judgment and strong problem resolution

skills:

Ability to work with multiple internal contacts/department, external contacts and outside agencies. Preferred Knowledge,

Skills:

and Abilities: Bachelor’s Degree, Business or Sports Management preferred. 1+ year managing Inside Sales or Ticket Sales department preferred. Working Conditions: Office environment. Evening, weekend, and holiday hours required The above is intended to describe the general content of and

requirements:

for the performance of this job. It is not to be construed as an exhaustive statement of duties,

responsibilities:

, or

requirements:

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment. Olympia Entertainment is an Equal Employment

Opportunity:

employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY Ilitch Companies and our colleagues are committed to being the best in all that we do - whether it's providing a delicious, quality meal from Little Caesars, delivering fresh food to our Little Caesars restaurants, baking quality food products at Champion Foods, supporting world-class teams like the Detroit Red Wings and Detroit Tigers or offering unforgettable live entertainment at top-rated venues like Little Caesars Arena, the Fox Theatre, Pine Knob and other area locations.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Be part of Ilitch Sports + Entertainment’s (IS+E) mission to amaze, inspire and unite. Our colleagues are driven by a commitment to provide world-class sports and entertainment

experience:

s for fans, guests and partners across multiple world-class venues. Ilitch Sports + Entertainment serves as the combined business operations of the Detroit Red Wings, an 11-time Stanley Cup champion and one of the NHL’s Original Six franchises, and the Detroit Tigers, a four-time World Series champion and charter member of MLB’s American League.

IS+E also maintains a joint venture interest in 313 Presents, Detroit’s premier live entertainment company. The company operates such major venues as the award-winning and state-of-the-art Little Caesars Arena, home to the Red Wings and the NBA’s Detroit Pistons; Comerica Park, home of the Tigers and concerts; and the iconic Fox Theatre, one of the most historic music venues in North America.

IS+E also provides facility management services at Michigan Lottery Amphitheatre, Meadow Brook Amphitheatre, and Pine Knob Music Theatre – the top amphitheater in the world according to Pollstar’s 2022 Year-End Rankings.