Assistant Community Manager Manufactured Housing Community

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

Position Overview:

• Job Title: Assistant Manager
• Salary: $23.00 - $27.00 per hour, depending on qualifications, education, and prior experience
• Schedule: Monday – Friday
• Explore Richland Mobile Home Park: https://richlandipgliving.com/ [https://richlandipgliving.com/]

Job Description Summary:

We are seeking a dedicated Assistant Community Manager to support the operations at Richland Mobile Home Park  (334 homes), located in Richland, WA. We are seeking a proactive individual who thrives in a fast-paced environment and enjoys sales, a fast-working environment and connecting with people. This role also includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Key Responsibilities:

• Represent Investment Property Group in a positive and professional manner at all times
• Drive daily sales and marketing efforts to promote and sell available homes within the community.
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm
• Manager and host open houses on weekends as needed to showcase available homes.
• Attend after-hours marketing events as needed to promote the community (with flexible weekday hours to maintain a 40-hour work week).
• Assists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
• Responsible for administrative functions and the preparation of reporting documentation
• Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
• Meets with and responds to resident concerns, requests, and complaints
• Monitors home-site curb appeal, model appearance and signage
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walks property daily to ensure common areas are in good condition
• Works to ensure that residents have a clean, safe, and well-maintained community
• Performs annual or more frequent inspection of units and follow ups

Qualifications & Requirements:

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Must have a valid driver's license

What will make you stand out:

• Bilingual in Spanish and English is preferred but not required

Benefits:

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)
• Employee Referral Program
• Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment

We are a growing property management company with new opportunities emerging every day. Explore our open positions [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=eb3123fa-6577-4211-81e9-1bb443400535&ccId=19000101_000001&lang=en_US&selectedMenuKey=CareerCenter] to find your next opportunity. Don’t see the right fit today? Check back soon - your dream job could be posted tomorrow!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER:

Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.