Fertility Care Administrative Coordinator - Waltham

Title: REI Coordinator Location: Concord or Waltham, MA (On-Site)

• Schedule: Monday – Friday 9:00am - 5:00pm

Weekend/holiday rotation based on departmental needs

With more than 150,000 babies born since 1986, Boston IVF | IVIRMA North America is one of the most experienced fertility centers in the world. We proudly offer the most innovative fertility treatments, groundbreaking reproductive technologies – and so much more. We diagnose the most difficult cases. We instill hope. We offer advice and a shoulder to lean on when our patients need it most. Our sole mission is to provide individuals and couples with the best chance for a successful pregnancy – and each day we cherish the bonds we form with our patients.

At Boston IVF | IVIRMA North America, we have a deep commitment to diversity, equality, and inclusion. We are dedicated to building a diverse team, fostering an inclusive culture for every employee, and upholding an environment where everyone is treated with compassion and respect.

The Coordinator is an advanced administrative support role that plays a key part in the coordination of patient care within the fertility practice. This position is ideal for individuals with prior healthcare experience who are looking to grow into a more specialized coordination role.

Working closely with the provider and nursing team, the Fertility Care Coordinator serves as a central point of communication and organization for patient care activities. This role focuses on the clinical administrative aspects of the patient journey, ensuring that documentation, communication, and coordination tasks are completed accurately and efficiently.

Rather than providing direct clinical or procedural support, this position is responsible for managing essential administrative functions that support both patients and clinical staff.

Key Responsibilities:

• Coordinate patient documentation, including fertility treatment consents and related forms
• Manage and process sensitive paperwork such as FMLA and other medical documentation
• Serve as a liaison between patients and clinical staff to support timely and accurate communication
• Support the nursing team by managing documentation and administrative workflows
• Ensure completeness and accuracy of patient records and required forms
• Assist in guiding patients through administrative steps of their care journey

Qualifications:

• High school diploma or equivalent required
• Prior experience in a healthcare, medical office, or patient coordination setting preferred
• Strong organizational skills and attention to detail
• Ability to manage sensitive and confidential information with professionalism
• Excellent communication and interpersonal skills
• Comfortable working in a fast-paced, team-oriented environment

Comprehensive benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

Keywords: Medical Assistant, Clinical Assistant

Monday - Friday 9:00am - 5:00pm