Strategic Account Manager I

Job DetailsJob Location: Pacific Northwest - ORPosition Type: Full Time

Education:

Level: OtherSalary Range: $45,760.00 - $68,640.00 SalaryTravel Percentage: Up to 75%Job Category: Sales

About:

Us At Lightspeed Networks, we provide reliable internet, voice, and data connections that cater to the fast-paced needs of our customers. We are committed to ensuring that residents and businesses in rural Oregon and Washington have access to high-speed and dependable services. Since our founding in 2005, our network has expanded to over 7,000 route miles of fiber, capable of supporting the most demanding user needs.

Our goal is to eliminate the challenge of slow connections for our customers, thereby enhancing productivity and growth opportunities in the communities we serve. We are seeking an enthusiastic and motivated Strategic Account Manager to join our growing telecommunications company that is redefining the data network industry.

This is a full-time exempt position that is not eligible for overtime and is paid on a bi-weekly basis. In addition this position is eligible for commission paid on a monthly basis. This position will be located at our Portland headquarters or one of our regional office locations (Redmond, OR; Millersburg, OR and Pasco, WA) and requires the successful candidate to be in-office a minimum of three days per week.

Job Purpose: The Strategic Account Manager is responsible for providing leadership in strategic account management and financial sales for a designated portfolio and sales strategy related to Lightspeed Networks' network services. This portfolio may include key segments such as Healthcare, Enterprise, Government,

Education:

institutions, and others. The primary focus of this role is to retain and expand existing business within these key accounts by understanding their needs, identifying opportunities, and delivering customized solutions. The Strategic Account Manager II will collaborate across various functions within Lightspeed Networks Inc. to ensure client satisfaction and meet revenue targets.

Key Responsibilities:

• Drive sales by acquiring, developing, and managing strategic prospective clients in designated territories and/or segments.
• Manage customer relationships and satisfaction, consistently achieving annual revenue and retention goals for assigned strategic segment/customers.
• Conduct live sales presentations to prospective clients.
• Build relationships within the community to position Lightspeed Networks' go to market strategy and value propositions effectively.

Meet or exceed monthly sales quotas by identifying and closing incremental sales opportunities.

• Develop account strategies for named customers, focusing on revenue growth and retention of existing services.

Engage proactively with customers to understand their evolving business needs and identify upselling and cross-selling opportunities. Renew customer contracts to protect and grow existing revenue streams.

• Maintain a comprehensive knowledge of products/services and pricing to align effectively with assigned accounts.
• Deliver tailored solutions based on customer needs related to Lightspeed Networks services.
• Ensure customer satisfaction and act as the primary contact for any issues, coordinating with internal teams for resolution.
• Manage sales and services for local and regional accounts in the Strategic.
• Collaborate with Sales, Finance, and Operations to develop account management plans that address client needs and optimize sales opportunities.
• Oversee existing revenue, sales opportunities, quotas, funnels, and forecasts in line with operational goals.
• Perform other tasks as assigned by the manager.

May provide leadership, coaching, and/or mentoring to a peer or subordinate group. Stay informed

about:

competitor activities and market dynamics.

• Ensure compliance with all established safety protocols and guidelines.

Attend all mandatory safety training sessions.

Qualifications:

Education:

Bachelor’s degree in business administration, Marketing, Sales, or a related field.

Experience:

2-4 years of

experience:

in a Strategic Account Management role, preferably in the technology industry. Working knowledge of USAC funding and the annual E-rate funding cycle. Proven track record of meeting and exceeding sales quotas.

Experience:

managing a portfolio of clients and developing strong relationships with key decision-makers.

Experience:

in strategic account planning and execution.

Experience:

working with CRM software (e.g., Salesforce, or others). Required

Skills:

and Abilities: Strong presentation

skills:

and the ability to build and maintain client relationships. Commitment to excellence with a high energy level. Proficient in negotiation and prospecting

skills:

to meet sales goals. Creative mindset and capability to conduct thorough account reviews. Effective planning and independence in work

responsibilities:

Self-motivated with a strong drive for sales. Comprehensive knowledge of telecommunications industry and networking technologies. A valid driver's license and proof of applicable vehicle insurance. Excellent written and oral communication Exercise independent judgment and discretion in significant matters.

• Maintain regular, consistent, and punctual attendance.

Availability to work nights, weekends, variable schedules, and overtime when necessary. Able to travel as needed both driving to all areas of Oregon or Washington or flying/travel to conferences and events in OR and WA or other locations, including multiple nights, weekends, or other extended periods.

Exceptional interpersonal

skills:

Strong negotiation and closing abilities. Strategic thinking and analytical

skills:

to identify and address client needs. Proactive and self-motivated with a strong work ethic. Ability to work independently and collaboratively as part of a team. Exceptional time management

skills:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Knowledge of the telecommunications industry and networking technologies. Working Conditions and Physical Demands: Frequent walking and standing for extended periods while engaging with clients and customers, at various locations. Exposure to various weather conditions while engaging in field prospection of door-to-door sales activities, including rain, snow, heat, and smoke from wildfires Lift and carry promotional materials and products weighing up to 25 pounds occasionally, and assist in setting up displays or marketing materials at events Work in an office environment, primarily seated at a desk, utilizing a computer for extended periods

Benefits:

We believe in taking care of our employees and offer the following

benefits:

Complete medical, dental, vision, and life insurance is available. Our safe harbor 401(k) plan is available to employees on day one and includes a 100% fully vested employer match of up to 4% of your

compensation:

Eight paid holidays, flexible Take

What You:

Need PTO and 16 hours of paid volunteer time! Lightspeed Networks employees can also take advantage of local employee store passes at Columbia Sportswear, Adidas, and Costal Farms for big discounts! Lightspeed Networks focuses on attracting, retaining, developing, and promoting the most qualified employees.

We provide a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Notes: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all

responsibilities:

, duties and

skills:

required of employees in this position.