Business Process Analyst ~ Junior

Description:

POSITION DESCRIPTION SUMMARY:

The Junior Business Process Analyst supports the evaluation, improvement, and documentation of business processes across the organization. This role works closely with cross-functional teams to gather data, analyze workflows, identify inefficiencies, and assist in implementing solutions that enhance operational performance.

PRIMARY RESPONSIBILITIES:

• Assist in mapping and documenting current business processes, workflows, and procedures.

Collect and analyze data to identify trends, gaps, and opportunities for improvement.

• Support senior analysts and department leaders in developing recommendations for process optimization.
• Help prepare reports, presentations, and visual materials that communicate findings and proposed solutions.
• Participate in process-improvement workshops, meetings, and project discussions.
• Document existing business processes, standard operating procedures (SOPs), and workflows across departments

Interview team members to understand and map out day-to-day operations.

• Assist in identifying inefficiencies or gaps in current procedures.
• Support the creation, formatting, and maintenance of procedure manuals and internal documentation.
• Collaborate with teams to implement simple improvements.
• Help ensure that documentation is current, consistent, and easily accessible.
• Participate in process improvement projects under the guidance of senior staff.

All other duties as assigned.

COMPETENCIES:

Analytical Thinking Problem Solving Collaboration & Teamwork Attention to Detail Communication Time Management Continuous Improvement Mindset Willingness to learn and grow in a fast-paced environment.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in business, Communications, Industrial Engineering, or a related field (or equivalent work experience). Strong written and verbal communication skills. Excellent attention to detail and organizational skills. Comfortable interviewing team members and translating conversations into clear documentation.

Proficient in Microsoft Office (especially Word, Excel, and PowerPoint) or Google Workspace.

PHYSICAL JOB DEMANDS:

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

May need a high level of concentration in a busy area. Prolonged periods of sitting at a desk and working on a computer.

WORKING CONDITIONS:

Monday through Friday, including travel for events if needed

DISCLAIMER CLAUSE:

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. They are not exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands, and working conditions associated with the position.

Monday through Friday. Overnight, weekend, overtime, and/or travel may be required.