Account Manager (340B)

About us:

PurposeMed was founded in 2019 with the mission of improving access to complex care for underserved communities. We’ve grown quickly in our first few years, and now our exceptional team serves thousands of patients each month across our multiple verticals. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie is focused on improving sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community—we’re the #1 rated PrEP provider in North America, serving patients in both Canada and the USA! Frida is changing the lives of patients with easier access to adult ADHD diagnosis, and fast and affordable treatment. Foria Clinic provides trans, non-binary, and gender-diverse Canadians with gender-affirming healthcare. Affirming Care Pharmacy is a specialty pharmacy with locations in Calgary, Alberta, and Mississauga, Ontario. This partnership provides our patients with an end-to-end healthcare experience, from treatment, to prescription delivery, to continuous affirming care.

We’re proud to be ranked #2 on Deloitte’s 2024 list of Canada’s 50 fastest-growing tech companies and recognized as one of Canada’s Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way!

Permanent, full-time opportunity Location: Remote (USA) Though we have an office based in Calgary, Canada this is a remote position that is open to candidates across the USA. PurposeMed's office is located on the unceded and traditional territories of the peoples of the Treaty 7 region which includes the nations of the Siksika, the Piikani, the Kainai, the Îethka Stoney Nakoda which consists of the Chiniki, Bearspaw, and Good Stoney Bands, and people of the Tsuut’ina First Nation. The city of Calgary is also homeland to the historic Northwest Métis and to the Otipemisiwak Métis government, Métis Nation Battle River Territory, Nose Hill Métis District 5 and Elbow Métis District 6.

Who we hope to find:

PurposeMed is looking for an Account Manager (340B) to join our growing Freddie USA team. As our partnerships rapidly expand across states and community organizations, we’re looking for someone who can bridge data analysis, operational excellence, and partner relationship management with Freddie USA’s 340B partners, which are an essential component of our go-to-market strategy.

This role will be pivotal in ensuring Freddie’s 340B partnerships are efficient, compliant, and performance-driven. You will translate data into actionable insights, support data sharing and integrations with third parties (such as Third-Party Administrators (TPA)), manage invoicing and reconciliation, and provide day-to-day operational support to 340B Partners.

This role is ideal for someone who thrives at the intersection of partner management, analytics, reporting, and operational execution, while collaborating closely with internal stakeholders, particularly Freddie’s US-focused team.

In this role, you’ll make an impact by:

Empowering and Supporting our 340B Partners

• Building trusted relationships by responding quickly to partner needs and delivering clear, actionable information
• Leading onboarding and training for new partners on Freddie’s reporting tools and workflows

Managing and reconciling partner invoicing across multiple PurposeMed product lines, including HIV prevention, HIV treatment, and pharmacy services Strengthen long-term partnerships that enhance access to affirming, community-centered care Advancing our Partnership and Sales Initiatives Collaborating with 340B/Sales team to accelerate forward momentum of injectable PrEP and HIV+ Care with 340B Partners

• Supporting contracting and implementation of HIV+ Care, injectable PrEP and Affirming Care Pharmacy services with Partners

Utilizing data insights, partner/community needs and industry knowledge to identify and recommend opportunities for optimization and growth with existing and potential partners, in collaboration with the Sales Team Turning Data into Insights that Drive Growth and Impact Translating complex partner data into clear, actionable reports that track performance, demographics, and pharmacy utilization

Analyzing partner and patient-level data to uncover trends, risks, and opportunities for improved performance Collaborating with the data team to understand client reporting needs and ensure insights are delivered accurately and on time Engaging Communities and Strengthening Partnerships

• Building authentic relationships with LGBTQIA+ communities, health centers, grantee partners, and key stakeholders to advance PurposeMed’s mission and promote health equity
• Planning, executing, and participating in sponsored and non-sponsored events to foster engagement, enhance partner relations, and increase brand awareness
• Gathering and sharing community insights to inform program design, partnership development, and communication strategies

Representing PurposeMed at conferences, summits, and community events to strengthen visibility, trust, and long-term partnerships Ensuring Compliance and Cross-Functional Alignment Staying up to date on evolving 340B legislative and compliance requirements and sharing relevant updates with internal teams

Drafting internal communications such as 340B updates and newsletters to keep teams informed Collaborating closely with Freddie’s USA team, Account Management, and Operations to ensure program accuracy, efficiency, and compliance Providing internal analytics support to inform strategic decision-making across the organization

We need someone who has:

2–4+ years of professional experience in account management, partner success, operations, analytics, or a related field Strong analytical and quantitative skills including Excel/Google Sheets (pivot tables, advanced formulas) Exposure to the 340B Drug Pricing Program or healthcare reimbursement models (ideally 1+ years)

The ability to translate complex data into clear, actionable information for clients and internal teams Excellent attention to detail, with strong organizational and project management abilities A solutions-focused mindset, and the desire to work in a cross functional team Clear communication—this position will require the ability to deeply understand the needs of a diverse mix of covered entities and communicate the value of Freddie USA’s offerings

Strong project management and prioritization skills Tenacity and drive—the ability to see challenges as opportunities and creatively overcome obstacles with a bias towards action A passion and interest in PurposeMed's mission in solving healthcare challenges for underserved communities The ability to travel occasionally (up to twice per month) across the US and Canada

It would also be great if you have:

Experience with data visualization tools:

Familiarity with healthcare performance reporting, population health metrics, or pharmacy utilization analytics

Compensation:

$80,000 - $95,000 USD a year Earn stock options through our Equity Incentive Plan—connect your efforts to PurposeMed’s growth as we work together to improve the lives of our patients across North America. The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below!

Do you think you could be our next Account Manager (340B) role? We look forward to seeing your application! #LI-Remote

Why you should join us:

Be part of a team of great people who don’t take themselves too seriously. While we’re serious about the problems we solve, we believe in having fun along the way. Make an impact, every single day. We’re providing compassionate, affirming care to many people who have never received the proper support before.

Be confident in bringing your whole self to work. Inclusivity is core to how we take care of our patients, our teammates, and ourselves. We create spaces that are safe and affirming.

What we’re offering (based on full-time, permanent roles in Canada):

Work/life flexibility and time off:

Work flexibly within a team that’s remote friendly; we believe that work should fit around your life* 20 vacation days and a team that will remind you to use them! Annual winter break closure

Care for your physical and mental health:

Extended medical, dental, and vision care starting on your first day of work! 8 wellness days $500 health and wellness spending account $2,000 mental health coverage with additional free online counseling through Inkblot Therapy and FeelingBetterNow mental health assessments $20,000 of lifetime coverage for gender-affirming care and procedures

Investment in your learning and growth:

$500 learning fund to use towards courses and other professional development Our unique People Potential program, in which you'll partner with your manager to identify opportunities to grow and achieve your full potential

Family care:

$3,400 lifetime coverage for fertility drugs

Parental leave program for birthing and non-birthing parents–your choice of:

Short term: 4 weeks off to use flexibly in your first year of parenting Long-term: 13 weeks EI top-up

Eligible team members and their dependents** also receive no-cost access to PurposeMed’s services:

Freddie: PrEP assessment and follow-up appointments Frida: ADHD assessment Foria: Gender-affirming care services If you are looking for a place that sparks your creativity, helps others, and will push you to be your best, then you’ll love PurposeMed. PurposeMed is committed to being an equal-opportunity employer, and we highly encourage those from excluded and marginalized communities to apply. This includes groups such as (but not limited to): Indigenous, Black, and racialized communities, trans and non-binary, LGBTQ2S+, disabled, and HIV-positive people. You don’t have to check every single box above. If the job description gets you excited and you think you could contribute your expertise to our team—we hope you’ll apply!

*Most of our roles are performed virtually from home across Canada and the USA. Team members working onsite at Affirming Care pharmacies do need to be physically present. **Permanent team members (employees) and their dependents are eligible, however, the person receiving the assessment must live in a province or state in which Freddie, Frida, or Foria operates, and be over the age of 18. Additional restrictions apply.