Guest Service Agent

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee

benefits:

and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment

benefits:

, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the

skills:

and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Join their team and

experience:

the

benefits:

of working for a company that values its employees and is committed to creating exceptional guest

experience:

s. Check out this video for more information on our great company!

About:

our property: Embark on an exciting career at SpringHill/Towne Place Suites Avon Vail Valley, where excellence is not just a goal but a commitment to creating exceptional guest

experience:

s! With 243 thoughtfully designed guest rooms, our hotel provides a dynamic workplace that seamlessly blends comfort, commitment, and a distinctive atmosphere. Join a team where each member plays a vital role in delivering outstanding service and crafting memorable moments for our guests. What sets us apart? Our unwavering dedication to fostering a positive workplace culture, comprehensive benefit plans, including a 401k with a company match, and enticing bonus programs designed to recognize your dedication.

We're actively seeking talented individuals with a genuine passion for service to join our dynamic team. Discover the exciting career possibilities that await you with Pyramid Global Hospitality at SpringHill/TownePlace Suites Avon Vail Valley. Be a part of a team where your contributions make a difference in the guest

experience:

, and your journey towards a fulfilling career starts here!!

What you:

will have an

opportunity:

to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything

about:

the hotel, its amenities, and the local area as they assist the guest to their room. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous

opportunity:

for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust”

experience:

• Provide exceptional customer service by being engaging and taking sincere interest Interacts with all guests.

The bell person/ guest services attendant will welcome each guest to our hotel. If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel You will be escorting and orienting the guest to the front desk for check-in. You will park and retrieve guests vehicles as requested Upon check-in, you will escort the guests and their luggage to their room.

As you do so, you will be explaining our amenities and fun facts they should know

about:

our hotel. You will be working together with other attendants to ensure each guest has a personalized

experience:

and will “dive" to open the door for all guests.

• Assist lobby attendant in keeping entrance area clean and organized Any other duties as reasonably assigned by the manager on duty.

What are we looking for? At least one year in a customer service role with high guest interaction A Valid drivers license with no major infractions for 6 months Hospitality industry

experience:

is a plus. Ability to solve problems when they arise. Ability to work in a team environment is a must. Pleasant and helpful personality. Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel. A strong desire to make an impact on other people An outgoing and engaging personality Excellent verbal communication

skills:

Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays

Compensation:

$23.00 - $23.00 Pyramid Global Hospitality is an equal

opportunity:

employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual

compensation:

packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of

experience:

, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs.

PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making

experience:

PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.