Food Stands Lead - San Diego Zoo Safari Park

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION:

The Food Stand Lead Loan under direction supervises schedules and performs a variety of duties related to restaurant operations; handles cash register, customer complaints, inventory control, and training of new food stand employees. This position reports to the Food Service Supervisor and Manager and will be approximately 90 days.

WHAT YOU WILL DO:

Supervises the day to day operation of assigned facility

• Schedules employees and related duties
• Oversees and assists with preparation of food and food products as needed.
• Ensures that proper safety and sanitation methods are consistently followed

Accurately and thoroughly complete daily paperwork Trouble shoot equipment problems

• Participates in team meetings

Supervises and schedules the duties of quick service restaurant employees Makes certain the work area is maintained in a safe and sanitary condition

• Maintain an organized and clean facility

Familiar with the quick-service operation and related responsibilities Keeps up with food and labor cost control procedures

• Performs weekly and period end inventories

Places orders to warehouse for replenishment of food and supplies

• Maintains proper inventory of supplies
• Assists daily in preparation of food items as needed
• Oversees the safety and sanitation methods used in the safe handling, storage and preparation of food

Familiar with all menu items in locations supervising, including ingredients and cooking methods Keeps up to date with Health Departments uniform standards

• Maintains a passing grade on the Environmental Health Department tests
• Maintain inventory and stock rotation
• Conduct weekly and period end inventories
• Assists guests in a courteous, friendly and professional manner

WHAT WE ARE LOOKING FOR:

The Mkutano House is an upcoming restaurant concept built around community, connection, and exceptional guest experiences. We are seeking passionate, reliable, and service-oriented individuals who are excited to help bring this vision to life from the ground up. If you excel in a fast-paced environment, take pride in your craft, and believe outstanding food is best enjoyed alongside genuine hospitality, you will find a strong sense of purpose here. This is more than a position—it is an opportunity to grow with a dedicated team, help shape a new dining destination, and contribute meaningfully from day one.

SKILLS AND KNOWLEDGE:

Methods, materials and equipment use in food service Cash handling standards, procedures and protocol Safety and sanitation methods used in the preparation and serving of food Basic inventory controls and best practices Basic computer usage Safety rules and regulations Guest service standards and policies and uniform standards

Effective leadership practices

• Communicate effectively (verbal and written)

Foresee needs and maintain stocks before depleted

• Organize, schedule and supervise food stands employees

Operate commercial equipment and utensils safely Multi-task and prioritize to meet the demands of business Deal tactfully and courteously with guests and employees Work in high volume, fast-paced environment Work competently with a diverse large groups of people Proficiently handle cash and credit card transactions

Work effectively in a team environment

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER:

Free admission to the San Diego Zoo and the San Diego Zoo Safari Park Family Passes Complimentary Tickets Free Parking at the San Diego Zoo & San Diego Zoo Safari Park Local and In-House Discounts Employee Assistance Program Wellness Program

IMPORTANT DETAILS:

Location: Escondido, CA Position Type: Hourly Full-Time Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union Hourly Rate: $28.56 Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.

If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail sdzwacareers@sdzwa.org. If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.

Be an ally for wildlife by joining our team!

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying. As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States. We are not offering sponsorship for this position at this time.

San Diego Zoo Wildlife Alliance is a drug free workplace.