Fire Dispatch-Operations / Program Coord I (Temporary)

Agency Office of State Human Resources Division Temporary Solutions Job Classification Title Program Coordinator I (S) Position Number Grade NC08

About:

Us To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description:

of Work This is a temporary position and there are no leave or retirement

benefits:

offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health

Benefits:

offered visit www.shpnc.org. Visit www.nctemporarysolutions.com for employment information. Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time.

Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their

qualifications:

for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable

experience:

to those who may seek permanent employment with the state. This temporary position is with NC Agriculture – Forest Services (NCFS), located at 512 N. Salisbury Street, Raleigh NC, Wake County. Job Order Hourly Rate of Pay: $22.00 (Based on

education:

and/or years of relevant work

experience:

reflected on the application). The NCFS is seeking a dynamic candidate for a full-time, temporary Fire Dispatcher / Operations. The selected candidate for this role will: • Monitor the NCFS Operations Room Phone • Monitor the NCFS Burn Permit Hotline and assist external customers with limited technical service in obtaining NCFS Burn Permits.

• Monitor the NC Emergency Management WebEOC program and respond to requests as needed.
• Monitor the IROC program (computer-based program used to dispatch resources to wildfire incidents across the nation) and assist in dispatching NCFS resources as needed.
• Assist with review and preparation of Administratively Determined employee annual documentation.
• Communicate and coordinate with NCFS Regional Ops rooms and Asheville Interagency Dispatch (USFS) for dispatch of NCFS personnel and resources to incidents within North Carolina and across the nation.
• Communicate with other fire staff daily • Use Microsoft programs daily with other NCFS and web-based programs Knowledge

Skills:

and Abilities/Management Preferences Effective July 1, 2025, candidates now meet the minimum

qualifications:

of a position if they have the minimum

education:

and

experience:

listed from the class specification. The Knowledge,

Skills:

, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants. Must be computer savvy and able to navigate Microsoft Office Suite and other web-based software Able to maintain a professional demeanor and interpersonal communication

skills:

Able to work in a high-performance environment and jump in where needed

Skills:

in organizing work flow and coordinating activities. Minimum

Education:

and

Experience:

Some state job postings say you can qualify by an “equivalent combination of

education:

and

experience:

.” If that language appears below, then you may qualify through EITHER years of

education:

OR years of directly related

experience:

, OR a combination of both. See the

Education:

and

Experience:

Equivalency Guide for details. Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of

education:

and

experience:

EEO Statement The State of North Carolina is an Equal Employment

Opportunity:

Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

• Recruiter: Janice Scott Kearney Recruiter Email: JANICE.KEARNEY@NC.GOV North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina.

We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive

benefits:

, including a variety of leave options, professional development opportunities, insurance, and more. To learn more

about:

the

benefits:

of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next

opportunity:

today! State Application Resources/Frequently Asked Questions Valuing

Education:

and

Experience:

The State of North Carolina values the knowledge and

experience:

of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow

experience:

to be substituted for

education:

or do not require a post-secondary degree. Learn more

about:

how you may qualify for a position through

education:

or directly related

experience:

, or a combination of both, with the

Education:

and

Experience:

Equivalency Guide. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.