NCFAST Network Manager I

Agency Dept of Health and Human Services Division SEC OFFICE - INFO TECH Job Classification Title Network Manager I (NS) Position Number 65015343 Grade DT11

About:

Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description:

of Work In partnership with stakeholders, the Information Technology Division (ITD) of the North Carolina Department of Health and Human Services (NCDHHS) provides excellence in information technology delivery to enable NCDHHS’ mission and goals. Our team ensures that NCDHHS has consistent, cost-effective, reliable, accessible, and secure technology services.

This Network Manager position is a member of the ITD NC FAST team. This position reports to ITD Infrastructure Director, Network, Server & Cloud. North Carolina Families Accessing Services through Technology (NC FAST) is the Department of Health and Human Services' automation initiative to provide families and clients with an effective and seamless service delivery process.

This position provides strategic leadership and operational oversight for the NC FAST Networking and Server Support teams. The role is responsible for managing daily operations, developing and implementing effective processes and procedures, and ensuring optimal resource allocation and performance reporting.

It also encompasses the recruitment, mentoring, and professional development of team members, including performance management and disciplinary actions when necessary. Additionally, the position leads planning and analysis efforts related to network infrastructure and server technologies, ensuring alignment with organizational goals.

The position will be responsible for managing infrastructure hardware hosted in Raleigh and Forest City, NC. The role is accountable for establishing and maintaining operational standards and documentation for both network and server support functions. Knowledge

Skills:

and Abilities/Management Preferences Salary Range: $88,187 - $154,327 Recruitment Range: $88,187 - 110,000 Candidates now meet the minimum

qualifications:

of a position if they meet the minimum

education:

and

experience:

listed on the vacancy announcement. The Knowledge

Skills:

and Abilities/ Management Preferences are not required. Applicants who possess the following

skills:

are preferred.

Experience:

• troubleshooting shell scripts in Unix environment.

Experience:

with application development tools and techniques. This position is funded in part through federal funds. This position will close at 11:59 p.m. the night before the end date.

Compensation:

&

Benefits:

The State of North Carolina offers excellent comprehensive

benefits:

Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost

benefits:

on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State

Benefits:

Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal

Opportunity:

Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information

about:

DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant

qualifications:

, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

Information should be provided in the appropriate areas, to include the following:

Education:

, including high school and all degrees obtained, Work

Experience:

, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work

Experience:

" section of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Applicants may be subject to a criminal background check.

All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.

Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.

The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.

If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION: If there are any questions

about:

this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. Minimum

Education:

and

Experience:

Some state job postings say you can qualify by an “equivalent combination of

education:

and

experience:

.” If that language appears below, then you may qualify through EITHER years of

education:

OR years of directly related

experience:

, OR a combination of both. See the

Education:

and

Experience:

Equivalency Guide for details. Bachelor’s degree in computer science or an IT related field or a related curriculum from an appropriately accredited institution and four years of progressive

experience:

in telecommunications network management, analysis, or design; or Associate degree in computer science or an IT related field or a related curriculum from an appropriately accredited institution and five years of progressive

experience:

in telecommunications network management, analysis, or design; or High School or General

Education:

al Development (GED) diploma and eight years of progressive

experience:

in telecommunications network management, analysis, or design; or an equivalent combination of

education:

and

experience:

EEO Statement The State of North Carolina is an Equal Employment

Opportunity:

Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

• Recruiter: Edward Christopher Raube Email: talentacquisition@dhhs.nc.gov North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina.

We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive

benefits:

, including a variety of leave options, professional development opportunities, insurance, and more. To learn more

about:

the

benefits:

of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next

opportunity:

today! State Application Resources/Frequently Asked Questions Valuing

Education:

and

Experience:

The State of North Carolina values the knowledge and

experience:

of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow

experience:

to be substituted for

education:

or do not require a post-secondary degree. Learn more

about:

how you may qualify for a position through

education:

or directly related

experience:

, or a combination of both, with the

Education:

and

Experience:

Equivalency Guide. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.