Lead Barista

Overview The Lead barista at The Source Mercantile creates an excellent guest experience that exceeds expectations by selling and serving beverages and food to guests, while also providing oversight of other Baristas during their shift. The lead Barista assesses guest needs, preferences, makes recommendations, and take orders. Checks and maintain proper set up and cleanliness of coffee shop and service stations before, during and after shift. Meet and greet guests in a friendly and courteous manner and explain all specials, promotions and custom beverages. Maintain excellent rapport with guests and stimulate sales through professionalism. Input orders into Point of Sale system in a timely manner to ensure efficient and accurate transactions. Maintain and meet all Suncadia Resort’s policies and standards.

Salary: $18.13/hour There's no place like Suncadia. Nestled on the sunny side of the Cascades, Suncadia’s 6,000‑acre mountain resort community offers year‑round opportunities to explore, unwind, and connect. With lodging options ranging from an intimate Inn to a classic Northwest lodge and private vacation homes, and with Tumble Creek providing an elevated club lifestyle, Suncadia fosters a true sense of place. Offering 40+ miles of trails, championship golf, a luxury spa, inspired dining, and direct access to the Wenatchee National Forest, at Suncadia adventure and belonging naturally come together. Here, meaningful moments aren’t just created, they’re part of the experience.

Why join our team? At Suncadia, we’re inspired year‑round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged, attentive ambassadors who create meaningful experiences that spark connection, adventure, and a true sense of belonging for our residents, guests, and community. If you’re ready for a role where every day offers something new and rewarding, this is your place. Find your nature with us and who knows, you may just discover a home for your career.

Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more! A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year

Travel is good for the soul: Experience destinations around the country with team member hotel discounts Growth: Opportunities for internal career growth and expansion Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job status

Responsibilities:

• Provide leadership and oversight to other baristas on shift, inclusive of training with new hires

Interact with all guests, internal and external, effectively with tact and diplomacy in line with property's service standards Work and operate espresso machinery Knowledge of all recipes for all beverages and presentation of each

• Handle money and make change for guests

Knowledge of food menu and serving abilities Up-sell drink items Knowledge of check handling procedures Remember, recite and promote the variety of menu items Stock and organize inventory of product Other duties as assigned

Qualifications:

Availability work a flexible schedule, including morning and afternoon shifts, weekends, and holidays Previous cashiering or guest service experience preferred

Experience in food and/or beverage operations preferred:

Current food handler permits OR obtain within 14-days of hire Ability to work well with others and function well in a fast-paced environment High school diploma or equivalent preferred; Cashiering experience preferred;

Experience in food and/or beverage operations preferred;:

Previous Barista experience required; Knowledge of Point of Sales System and cashiering procedures preferred; Hospitality experience preferred;

• Lead or Supervisor experience preferred;

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