We are seeking a Travel Coordinator to join our team! As a group travel coordinator, you will communicate with clients, understand their unique travel needs, and handle planning their travel from A-Z . You will also be responsible for suggesting additional trip add-ons, processing payments from clients, and maintaining excellent communication throughout the journey to provide the best possible experience for the client. The ideal candidate has strong communication and customer service skills, previous sales or customer service experience, and can multitask across multiple projects and trips at any given time.
Responsibilities
Communicate with the client every step of the way, presenting multiple trip options based on their wants and needs
Book trips, activities, and tours for clients
Accept and process payments
Maintain a line of communication throughout the trip planning process as well as the trip itself, and assist in any troubleshooting to give the client the best experience possible
Maintain excellent records of clients, payments, trips, and other details
Qualifications
Excellent communication and customer service skills
Strong listening skills, with the ability to translate what the client enjoys into a trip or experience
Must be comfortable communicating both over email and the phone with clients
Familiarity with basic computer programs such as Microsoft Office, Outlook, and common calendar or scheduling software
Strong organizational skills
The ability to multitask and shift priorities, as needed
A desire to help people
Ability to be thorough and attentive to detail.
About us: ABT or Amsalem Business Travel is a travel management company specializing in corporate travel. We have 7 locations worldwide, with our main headquarters located in Israel. As leaders in the travel industry since 1983; ABT is know for our commitment to superior service. Handling all aspects of travel for our clients allows them to rest assured knowing all they need to focus on is their work and commitments; we'll handle the rest!
*This post is an ON-SITE job only, the applicant must be able to get to the office*
Compensation: $45,000.00 - $80,000.00 per year
ABT US is a global travel management company. While our clients tackle their busy schedules and work meetings; we ensure their business travel goes smoothly. By taking care of every step from A-Z; our clients can relax knowing all they need to do is get to their airport. We've got the rest covered. With over twenty years of experience in the travel industry, ABT is know for their commitment to providing our clients with excellence. Whether you are a seasoned consultant or just beginning your career in the industry; ABT is 100% wants to see you win!