Maintenance Assistant Manager
🌿 About the Role
Naples Zoo is seeking a hands-on, motivated Maintenance Assistant Manager to help lead our Maintenance Department. In this role, you’ll work alongside the Maintenance Manager to ensure the Zoo’s buildings, exhibits, vehicles, and grounds are safe, functional, and welcoming for guests, animals, and staff.
This position is perfect for someone with strong leadership skills, a knack for problem-solving, and a desire to be part of a mission-driven organization that connects people with wildlife and nature. (Weekends are required)
🔧 What You’ll Do
As the Maintenance Assistant Manager, you’ll:
- Support the Maintenance Manager with day-to-day department operations.
- Supervise and work alongside staff to complete maintenance and repair tasks.
- Conduct regular inspections to ensure all work meets safety, quality, and accreditation standards.
- Mentor and train staff, fostering teamwork and professional growth.
- Assist in managing tools, equipment, and materials to keep the department running smoothly.
- Help ensure compliance with Zoo safety policies and industry regulations.
- Partner with other Zoo departments to complete projects and minimize guest impact.
- Respond to and assist with emergency calls (plumbing, electrical, mechanical, and structural issues).
- Work with outside contractors and vendors as needed.
- Support department budgeting, purchasing, and reporting.
- Keep accurate records of work orders, inspections, and maintenance schedules.
- Contribute to team meetings and Zoo-wide communication.
- Maintain positive, professional interactions with Zoo staff and guests.
- Be available for occasional after-hours emergencies.
- (Preferred) Serve as part of the Naples Zoo Emergency Response Team (ERT).
✅ What We’re Looking For
Education & Experience
- High school diploma required; college or trade education preferred (experience may be substituted for education).
- Minimum of 3 years of supervisory or management experience required.
- Minimum of 3 years of experience in facility maintenance strongly preferred.
Skills & Abilities
- Strong leadership and communication skills with a focus on teamwork.
- Ability to troubleshoot problems, identify solutions, and implement repairs effectively.
- Hands-on experience or technical training in areas such as carpentry, metalwork, fabrication, welding, painting, plumbing, or electrical work.
- Knowledge of safe and proper operation of equipment such as tractors, backhoes, lifts, and forklifts (training provided if needed).
- Exceptional attention to detail, organization, and ability to manage multiple projects.
- Adaptability to work effectively in a dynamic, fast-paced environment.
- Bilingual Spanish required.
🌟 Why Join Naples Zoo?
- Be part of a mission-driven team dedicated to wildlife conservation and education.
- Work in a unique, dynamic environment where no two days are alike.
- Opportunities for professional growth and development.
- Play a direct role in ensuring the safety and guest experience of one of Southwest Florida’s most beloved attractions.
SPECIAL INFORMATION
Americans with Disabilities Act (ADA) Compliance
Naples Zoo is an Equal Opportunity Employer. The ADA requires Naples Zoo to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with the Human Resources Office.
As an Equal Opportunity Employer, Naples Zoo is committed to creating a diverse and inclusive company culture, and our team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
EMPLOYEE ELIGIBLE BENEFITS & EMPLOYMENT BENEFITS
Medical, Dental & Vision Health Coverage
Company paid Life Insurance policy of $25,000
Supplemental insurance plans available (disability, GAP, accident, critical care)
403B Retirement and Investment Opportunities
Accrued Paid Time Off
Tuition Reimbursement Program available
Holiday Premium Pay
Employee Referral Bonuses
Complimentary Zoo admission for employees and/or their families after 90 days of employment
Complimentary and discounted admissions to 100+ Florida theme parks for employee and/or their families
30% Employee Discount at Naples Zoo Gift Shop & Zoo cafes