Paradise Lakes: Assistant General Manager

Join Team Outsider as an Assistant General Manager!

Are you a passionate leader with a knack for hospitality and a drive to create extraordinary guest experiences? Do you thrive in a dynamic, hands-on environment where you can inspire a team and ensure smooth operations? Join Team Outsider as an Assistant General Manager and help us deliver exceptional hospitality at our growing network of campgrounds!

Why You'll Love This Job:

• Lead the Way: Mentor and guide a team of dedicated individuals across various departments, fostering a collaborative and positive work environment.
• Mix It Up: Enjoy a diverse role with a mix of guest interaction, team leadership, problem-solving, and operational management.
• Make a Difference: Play a key role in shaping the overall guest experience and ensuring a welcoming and enjoyable atmosphere for everyone.
• Grow with Us: Develop your leadership and hospitality skills with a fast-growing company in the outdoor industry.

About the Role:

As the Assistant General Manager, you'll be the right hand to the General Manager, ensuring the smooth operation of our campground and the delivery of exceptional guest experiences. You'll supervise teams across various departments, including Maintenance, Grounds, Guest Services, and Activities. You'll address guest concerns, manage daily operations, and foster a positive and welcoming environment for both guests and team members.

What You'll Do:

• Lead with Passion: Supervise and mentor teams across various departments, fostering a collaborative and supportive work environment.
• Guest-Centric Approach: Greet guests with a smile, address their needs with attentiveness and respect, and ensure a smooth and enjoyable experience for all.
• Operational Excellence: Oversee daily operations, ensuring efficiency and compliance with company standards.
• Team Player: Collaborate effectively with the General Manager and other team members to achieve campground goals.
• Problem Solver: Proactively identify and resolve guest issues, ensuring a positive and satisfactory outcome.
• Promote the Experience: Share information about local attractions, campground activities, and special offers.

What We're Looking For:

• Passion for Hospitality: A genuine desire to create a welcoming and enjoyable experience for every guest.
• Leadership Skills: Proven experience in leading and motivating teams.
• Communication Superstar: Excellent communication and interpersonal skills, both in person and on the phone.
• Problem-Solving Prowess: Ability to think on your feet and resolve guest issues effectively.
• Organized and Efficient: Detail-oriented and capable of managing multiple tasks simultaneously.

Physical Requirements:

• Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Must be able to hear and speak clearly, and communicate comprehensively.
• Must be able to use a computer, keyboard, and mouse with prolonged screen time.
• Must be able to bend, stoop, kneel, crouch, climb and stand 80% of the time.

If you're ready to be part of a team that values hospitality, teamwork, and growth, we'd love to meet you! Apply today and help us create unforgettable outdoor experiences.