Company Overview:
In 1992, EAGLERIDER pioneered the Harley-Davidson® motorcycle rental concept and the guided motorcycle tour business. Today, we are the world's largest motorcycle tourism company specializing in rentals of Motorcycles, ATVs, Dirt Bikes, and Scooters. EagleRider understands the needs of motorcycle enthusiasts and adventure travelers; we offer a huge selection of perfectly maintained Harley, Indian, Honda, Triumph, Kawasaki and BMW motorcycles and allow one-way rentals or guided tours between franchise rentals facilities located in the most desirable tourist destinations in the world. The company offers multi-brand rentals, guided and self-guided tours, apparel and service as it continues to expand its reach globally. In 2023 EAGLERIDER expanded their offerings to include Off-Road guided UTV tours in several locations across the U.S.
We are in search of a Motorcycle Rental Assistant. If you have excellent customer service skills and enjoy making customers smile, we want you to join our growing team!
Duties & Responsibilities:
•Conduct vehicle demonstrations and check-in bikes at rental return
•Attend some events including tradeshows, bike events, and meet-ups
•Transport customers to and from hotels, etc.
•Transport vehicles to and from other locations, as needed
•Assist with rental bikes as they are returned and/or needed for walk in customers
•Walk the floor and assist customers with apparel needs when rental team is with customers or unavailable
•Use EAGLERIDER's reservation system to take photos of bikes at pick-up and return, documenting vehicle damage, if any
•Complete basic safety check on motorcycles after rental return
•Answer phones and communicate basic information to customers to secure reservations
•Greet customers and engage them as they return from their ride
Required Skills:
•Excellent customer service skills
•Ability to multi task
•Clear and concise communication skills
•A quick learner with a can-do attitude
•Ability to ride a variety of makes and models of motorcycles
•Comfortable driving a 12 and 15 passenger van and trailer
•Valid driver’s license, a clean driving record, with an M1 endorsement
•Basic knowledge of HD models
•Basic knowledge of motorcycle apparel
•Eagerness to take on projects
•Flexibility in schedule (Events/weekends)
•Computer proficiency (Basic knowledge)
We offer a competitive benefits package, great work environment, and additional perks. Applicants must pass drug and background screening to qualify.
We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.