Location: Death Valley, California
Stovepipe Wells in Death Valley National Park - Journey Beyond the Ordinary. Stovepipe Wells has an 80-room hotel, restaurant, bar, pool, gas station, general store, and gift shop. Stovepipe is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Death Valley National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. POWDR operates Stovepipe Wells under a long-term concession contract with the National Park Service.
- Answer guest questions regarding recreation, trails, paths, merchandise, lodging, the local area, directions, open hours, the resort and other relevant interests
- POS technology and cash handling techniques.
- Visually check inventory, products and receiving.
- Perform routine visual inspections of products and ensure attractive, neat placement.
- Ensure prompt service and guest comment card surveys. Participate in the actions to improve as directed.
- Ensure attractive, clean and organized products.
- Secure proper signage, help with loss prevention.
- Work to ensure a top-notch, high touch guest experience.
- Adhere to green procurement standards
- Prepare for inspections and audits and is always prepared.
- Communicate family friendly recreation for the public and lodging guests
- Well-versed in inventory to maximize business and sales.
- Participate in on-going team training and development engagement to maximize the guest experience, satisfaction, and skills such as, EHSQ, offering and selling merchandise, retail, lodging, and activities.
- Training and developing staff to ensure excellent customer service and efficiency
- Promotes overall enjoyable staff experience by implementing positivity and fun in daily operations.
Destination Death Valley - Stovepipe Wells is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.