Sales Person

JOB DESCRIPTION: SALESPERSON

Location: Specialized Bicycles (South Africa) Tygerberg Retail Store

Employment Type: Full-Time

Reports To: Store Manager

Job Overview

A motivated and customer-focused individual to join our dynamic team in the bicycle retail industry. You have a passion for cycling, strong interpersonal skills, and a drive to deliver excellent customer service. You will be responsible for assisting customers, driving sales, and ensuring a positive in-store experience. You’ll need to live and breathe our core values – “The Rider is the Boss’’.

Key Responsibilities

Sales & Customer Service

• Greet and assist customers with product selection based on their needs and preferences
• Provide expert advice on bicycles, accessories, and cycling gear
• Process sales transactions accurately using the POS system
• Build strong customer relationships and encourage repeat business

Product Knowledge & Demonstration

• Stay up to date with the latest bicycle models, components, and trends
• Demonstrate product features and benefits to customers
• Assist with test rides and basic bike setup

Merchandising & Store Presentation

• Ensure products are well-displayed, clean, and correctly priced
• Assist with restocking shelves and maintaining visual merchandising standards

Inventory Support

• Help with receiving and unpacking stock
• Monitor stock levels and report low inventory to management

Administrative Support

• Assist with customer orders, quotes, and follow-ups
• Maintain accurate sales records and customer information

Requirements

• Previous retail or sales experience preferred (cycling industry a plus)
• Excellent communication and interpersonal skills
• Enthusiastic, proactive, and customer-oriented
• Basic computer skills (POS systems, email, etc.)
• Interest in cycling and willingness to learn technical product details

What We Offer

• A supportive and energetic team environment
• Training and development in bicycle products and sales techniques
• Staff discounts on bikes and accessories
• Opportunities for growth within the company