Sr. Accounts Receivable Representative - AZ Hybrid

Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Job Purpose

Join our Accounting and Finance team as a Senior Accounts Receivable (A/R) Representative, where you will play a key role in managing global billings and receivables. This position requires strong communication, analytical, and organizational skills and a commitment to delivering exceptional service.

Key Responsibilities

• Billing: Ensure timely and accurate billings by preparing spreadsheets for billings, debits, credits, and account corrections, while meeting department deadlines.
• Delinquency Notices: Prepare and distribute delinquency notices to support collection efforts.
• Management Reporting: Track, report, and proactively update management on delinquent balances, ensuring all communications adhere to company guidelines.
• Financial Reporting: Compile, reconcile, and organize financial data to support the preparation of weekly, monthly, and annual accounting reports.
• Customer/Hotelier Service: Deliver high-quality customer service by researching, verifying and clearly communicating account information Hoteliers, resolving questions or concerns.

Preferred Experience and Education

• Minimum of three (3) years of relevant experience in Accounts Receivable or related field.
• Associate’s Degree in Accounting, Finance or related field, or an equivalent combination of education and experience.

Required Knowledge and Skills

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).
• Experience with Workday Financials is a plus.
• Strong attention to detail and excellent organizational skills.
• Solid understanding of Generally Accepted Accounting Principles (GAAP).
• Proven customer service and communication skills.
• Ability to analyze and resolve both routine and complex issues using sound judgment and past experience.

Work Location and Schedule

• This is a hybrid position, requiring an onsite presence approximately three (3) days per week at our Headquarters location (6201 N 24th Parkway | Phoenix | AZ | 85016).
• Working hours are Monday through Friday, 8am to 5pm (Arizona Time).

This position is not eligible for immigration sponsorship. 

Benefits Summary for Full-Time Employees  

· Medical/Dental/Vision available day one 

· Vacation/Sick- accruals start day one 

· Paid company holidays and personal holidays to celebrate what’s important to you  

· 401K - company contribution and match (U.S.) 

· Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada) 

· Employee discounts/hotel discounts 

· Free financial and health wellness programs 

· Tuition Reimbursement 

Equal Employment Opportunity

BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.