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Team Members Housing and Programs Manager, Grand Canyon

Delaware North
Full-time
On-site
Grand Canyon, Arizona, United States

Overview

Delaware North Parks and Resorts is hiring a Team Member Housing and Programs Manager to join our team at our properties at Grand Canyon National Park in Grand Canyon, Arizona. As a Team Member Housing and Programs Manager, you will be providing operational support to leaders and team members, successfully overseeing team member housing, recreation, training, and transportation programs. If you enjoy working with people from diverse backgrounds, like a fast-paced job and seek hands-on learning, our Parks and Resorts team invites you to apply today.

 

Relocation assistance is also available along with housing!

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

Unit Description

Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

Responsibilities

  • Oversee the check-in and check-out process, reporting any necessary corrective action and assisting in general relations between team members, the National Park Service and Delaware North to ensure compliance with company policies and housing directives
  • Supervise Housing Attendants and Drivers, including management of schedules and follow-up on all cleaning, landscaping, general maintenance, and deficiencies related to housing
  • Work closely with the maintenance department and outside contractors for any repairs and issuing of work orders, ensuring pest management for housing units follows National Park Service guidelines
  • Coordinate, source, and administer capital projects for company housing
  • Collaborate with leadership to plan and schedule team member activities, field trips, and events to promote a healthy, balanced work-life environment
  • Drive a company vehicle as needed

Qualifications

  • High school diploma or GED required, Bachelor's degree in business, HR, or similar is preferred
  • A minimum of 3 years of experience in human resources, operations, or hospitality management experience preferred
  • Minimum of 1 year of supervisory experience required
  • Minimum of 1 year of experience working in a National Parks preferred 
  • Property management experience and proficiency in Spanish preferred 
  • Proficient in all Microsoft Office products, including advanced proficiency in Excel
  • A valid driver's license is required

Physical Requirements

  • Exposure to variable temperatures and seasons

  • Ability to stand for periods of time, bend, stoop, and climb stairs frequently