Virtual Sales Specialist

Virtual Sales Specialist 

Job Description

The Virtual Sales Specialist at Avanti Destinations drives growth through strategic partner onboarding, online training, customer outreach by multiple channels including phone, email, and video calls. This role combines sales expertise with digital marketing skills to empower travel advisors while building Avanti's online presence and reach.

Working at the intersection of sales and marketing, this position is responsible for onboarding new travel advisor partners, implementing Avanti's technology tools, managing responses on review platforms, and actively engaging in customer communities and social media groups. The role also includes collaborating with Regional Sales Directors to create compelling content and represent Avanti in online forums.

The position requires a sales professional with digital marketing skills who can build sustainable sales funnels and develop long-term partnerships.

Uphold our mission statement: Avanti Destinations connects the components for customized international travel utilizing our technology and educated staff. Working exclusively with travel advisors, we deliver a unique vacation experience to individuals and groups.

This Full-Time position is eligible for participation in a comprehensive company benefits & perks program. Avanti offers low-cost full medical and dental coverage (for employees and dependents), paid-time off, paid holidays, and much more! Benefit eligibility begins at the beginning of the month following 60 days of employment.

What You’ll Do

Partner Onboarding & Implementation

• Lead comprehensive onboarding and training sessions for new travel advisor partners, both virtually and in person.
• Present Avanti’s B2B2C technology platforms and tools to small and large groups.
• Guide new partners through a seamless integration process into the Avanti ecosystem.
• Develop and continuously improve onboarding documentation and resources.
• Foster strong relationships with partners through consistent communication and follow-up.

Digital Brand Management

• Oversee Avanti’s digital presence on platforms like Google Reviews, TripAdvisor, and Yelp.
• Respond to customer reviews in a timely, professional, and brand-consistent manner.
• Implement strategies to encourage positive feedback and manage reputational risks.
• Monitor and report on trends in online sentiment and brand perception.
• Community Engagement & Social Media
• Engage with online travel advisor communities (e.g., Facebook groups, industry forums) to promote Avanti’s brand and offerings.
• Share educational content and foster thoughtful dialogue with customers and prospects.
• Build authentic digital relationships to drive lead generation and enhance brand visibility.
• Provide support to advisors active in these digital communities.
• Sales Team Content Support
• Partner with Regional Sales Directors to develop targeted social media and sales content.
• Design marketing collateral, presentations, and promotional materials tailored to sales initiatives.
• Support the personal branding efforts of Regional Sales Directors.
• Manage content calendars and craft social media strategies aligned with sales goals.
• Funnel Building & Lead Generation
• Leverage social platforms and digital tools to build, maintain, and optimize sales funnels.
• Identify and qualify potential leads through proactive online engagement.
• Empower advisors to use Avanti resources to create their own marketing funnels.
• Track and analyze digital marketing performance to improve lead generation outcomes.

What You Can Expect – Business Relationships and Performance Measurements:

• Avanti’s Virtual Sales Specialist will exceed the company objectives by working closely with team members to ensure accuracy, quality, exceptional customer service and business goals/standards are met.
• Accurate and complete information about Company products and services is provided to customers.
• Working relationships and coordination exist with customers, staff, and management.  
• The number of agents onboarded and increased in New Agent Sales.
• The Company’s professional reputation as a leader in the travel industry is conveyed and maintained.

Education and Qualifications

• You are at least 18 years of age.
• High School diploma or GED equivalent
• Previous Travel Industry experience

Physical Activities and Requirements:

• FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
•  TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
•  AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
•  AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery (copy machine, keyboard, etc.).
• PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.

Physical Activities and Requirements:

• REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
• MATHEMATICS ABILITY: Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts).
• LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tense and good vocabulary.

In accordance with the Americans with Disabilities Act, it is possible that physical and mental requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

About Avanti Destinations

Avanti Destinations is the market leader in independent travel management, working exclusively for travel agents, with expertise in customizable travel to Europe, Central & South America, and Asia, including air, rail, cars, hotels, sightseeing, transfers, and other experiential travel options. We specialize in providing hand-picked, locally owned hotels in large and small cities, as well as hard-to-find-options for experienced travelers at the best values. Avanti is rapidly growing; breaking barriers and using innovative technologies to make sure travel agents continue to book vacations through our travel consultants. Avanti Destinations participates in E-Verify and will provide the federal government with your Form I-9 information if hired, to confirm that you are authorized to work in the U.S.

We are world-travelers and embrace diversity and inclusion. We celebrate individual expression and uniqueness. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the world community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Offers of employment are conditional upon the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.

Our Mission

Avanti Destinations connects the components for customized international travel utilizing our technology and educated staff. Working exclusively with travel advisors, we deliver a unique vacation experience to individuals and groups.

Our Vision

Connecting the past, present and future through international travel.

Department: Sales

Reports To: Virtual Sales Manager

Wage: $50,000 - $55,000 - DOE

Classification: Exempt - Salaried

Direct Reports: None

Work Location: Remote

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance