Location: Frisco, Colorado
Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.
Job Title: Ski Patrol Lead
Job Status: Seasonal
Compensation and Benefits:
Compensation: Proposed hiring rate of $33.50 to $38.20+, actual pay will be adjusted based on experience.
Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary:
To oversee and monitor the daily activities of the ski patrol. To oversee and monitor key areas of responsibilities within the ski patrol. To participate in the training, development of policies and procedures and supervision of duty stations on a daily basis. To oversee the delegation of responsibility, accomplishment of tasks and assignments, and interpretation and enforcement of rules and regulations.
Must have a minimum of five year's patrol experience. Well-versed in all aspects of patrolling.
Essential Duties and Responsibilities:
To maintain skills necessary to perform the job as outlined in the ski patroller job description.
To assist in the coordination, maintenance, and supervision of daily ski patrol operations by managing an assigned duty station and its staff. This would include prioritization of work assignments, maintenance of equipment and facilities, and delegation of responsibilities necessary to carry out any and all tasks assigned.
To assist in the Incident Investigation Procedure to assist with the taking of statements and to interface with related parties and agencies (Copper Medical Clinic, USFS, Summit County Sheriff's Department, and Flight for Life).
To assist in the monitoring and completion of snow safety tasks. This would include all facets of evaluation, conducting of appropriate testing, explosives inventory and usage, training of staff and maintenance of records.
To fulfill the obligation as outlined in the Winter Operations Plan as an avalanche technician. Must be listed with the Alcohol, Firearms and Tobacco Agency for use of explosives.
To assist in and conduct training exercises necessary for staff to maintain acceptable levels of proficiency and certification.
To participate in the evaluation and development of ski patrol personnel. This includes discussions pertaining to personnel issues such as EAP, and interpretation and enforcement of policies.
To provide support for policies of Copper Mountain Resort and the ski patrol department as outlined by the ski patrol manager and supervisors.
To act as a liaison between the volunteer and supervisory group of the patrol
Consistently demonstrates the highest level of problem solving by taking into considerations, guest needs, company needs, ski patrol needs and employee needs.
Consistently provides solution-based improvements for ski patrol processes
Administration Duties:
Daily summaries of work done and planning for future work
Guest Service Duties:
Conflict resolution
Make guest service a priority when making decisions
Take part in and formulate plans for creating guest service programs, use guest surveys to constantly improve our product offerings
Other Duties as Assigned:
This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.
This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.
Supervisor Responsibilities:
On a daily basis the lead is responsible for up to 20 patrollers per station.
This may include snow safety exercises, training, special event/construction projects, incident responses, risk management awareness, monitoring of trail and slope conditions, and provide leadership commensurate with job responsibilities.
Personal Attributes:
Is honest and has the highest integrity
Is able to handle and manage confidential information
Professional appearance. Adheres to all grooming guidelines
Follows established policies and procedures
Is supportive of Core Values
Sets the example for others and is above reproach
Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
Can handle fast paced, potentially high-pressure environment
Is flexible with hours and days of work
Is able to work weekends, weekdays, and holidays depending on business levels
Prioritizes and re-prioritizes personal time and work, to have good balance in life
Basic Requirements:
Must be able to lift and carry toboggans weighing up to 70 lbs.
Must not have a history of injuries or physical limitations.
Must be able to hear and speak clearly to ensure good communication.
Must at least 21 years old.
Must have a valid US Driver’s license
Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
Must have a current Colorado or National EMT certification
Preferred Experience and Special Skills:
Previous professional patrolling experience, previously employed by Copper Mountain, Mountaineering/Outward Bound or other experience within the medical field.
Computers, designing of special equipment
CPR, Strong alpine skiing background.
Mountaineering skills preferred.
Industry experience (ski instructor, lift operator, trail crew).
Strong leadership skills
This position will be posted and accepting applications until Friday, September 19th.
POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.
Can you see yourself here- Apply now!