Who You Are:

Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own? Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you!

The Workday Administrator - Europe will provide technical support, development and ongoing maintenance of Workday for our European team and should demonstrate experience in Workday business processes specifically in Payroll, Absence, and Time Tracking for Europe. We also have a Workday Administrator based in the US and this role will work very closely with that partner.

The candidate must be organized and analytical, adept at working in a team environment, able to follow and implement a project schedule, have a continuous improvement mindset and be capable of handling multiple priorities concurrently. We are looking for candidates who are excellent communicators, who are self-starting and capable of dealing with ambiguity and rapidly changing priorities.

Responsibilities

• Provides support for all European business areas including researching and resolving configuration issues, leading testing and auditing of data, training cross-functional users, developing reports and dashboards, and troubleshooting integrations.
• Identifies opportunities for process improvements and collaborates with functional teams (e.g. payroll, HR) to ensure proper support and sustainability.
• Ensures up-to-date documentation of HCM processes and capabilities.
• Support resolution of issues escalated; manage incidents, track ticket status and partner with teams to resolve
• Collaborate with project resources in all aspects of system testing including development of test strategy documentation, creating test scripts, coordinate testing resources, compile test completion metrics, and test script execution
• Work closely with other subject matter experts to ensure data integrity, configurations, troubleshooting, testing of system changes, report writing, and analyzing data flows for improvement opportunities.
• Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency.
• Establish appropriate auditing and monitoring of data to ensure accuracy. Effectively prioritize and escalate issues as required.
• Support the change order process through providing estimates on effort, defining requirements, designing and developing the solution using the Workday integration tools, Core Connectors, EIBs, Workday Studio, etc.
• Support end users with ad hoc or nonstandard batch uploads, create complex reports and resolve issues with existing reports.
• Maintain integration related requirements and technical documentation.
• Act as point person for upgrades/releases, fixes, testing and other technical projects as assigned including partnering on training, content, and delivery.

Qualifications

• Undergraduate degree, equivalent degree or work with preferred concentration in Technology Services, Computer Science, Engineering, or related discipline.
• Minimum of 3 years of practical Workday Administration experience outlined above including the configuration and support of European PATT.
• Workday Integrations Certified is preferred. Experience using Workday Studio is required.
• Experience with Workday Security Administration is required.
• Advanced Workday Report Writing experience preferred.
• Experience in writing documents and executing requirements, design, development, and testing.
• Working knowledge of software development life cycle activities (i.e., requirements, analysis, design, construction, testing, and deployment).
• Strong written and verbal communication skills.
• Excellent analytical, problem solving, and multitasking skills.
• Ability to work independently, perform under tight deadlines and multitask effectively.
• Strong self-motivation balanced with a desire to achieve team goals.
• Experience with iterative or agile software development methodologies.
• Working knowledge of PM tools such as MS Project, Smartsheet and Jira.

About Backroads:

At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.

Why Backroads:

At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match, flex plan, and parental leave
• Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips!
• Complimentary trips and trip discounts for employees, and trip discounts for employees’ friends and family!
• Outdoor industry discounts and deals
• Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work
• Wellness programs and regular lunchtime bike rides and yoga

Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.