At Specialized UK Retail, we’re more than just a cycle shop — we’re a purpose-driven community built around people, performance, and the power of two wheels. As part of Specialized UK Limited, our stores deliver an experience that goes far beyond retail, powered by a team that genuinely cares.
We’re on the lookout for individuals who live and breathe cycling — or simply love helping others discover the joy of it. Whether you're a seasoned rider or someone who thrives in a fast-paced, customer-focused environment, we’ll support you to grow, thrive, and make a real impact.
This isn’t just a job. It’s a chance to build a career in a place where your individuality is celebrated, your ideas are valued, and your potential is limitless.
Location: Specialized Whitwell, Rutland Water
Hours: Full-time, 40 hours per week
As a Workshop Technician, you’ll play a key role in our retail team — delivering exceptional service, solving problems with precision, and helping riders get the very best from their bikes. You’ll be part of a collaborative, high-performing team where your technical skills and customer-first mindset will shine.
What You’ll Be Doing:
Providing friendly, expert support to customers in-store, over the phone, and online
Building and safety-checking bikes for display and rider collection
Diagnosing and repairing bikes to a high standard
Managing warranty claims, deliveries, and stock transfers
Conducting stock checks and maintaining accurate records
Keeping the workshop clean, organised, and well-maintained
Upholding professional, approachable conduct at all times
Supporting the wider store team with any reasonable tasks
What You’ll Bring:
Strong technical skills across a range of cycling products
Confident diagnostic abilities and a problem-solving mindset
A passion for learning and staying up to date with new tech
Empathy and enthusiasm for helping riders get the most from their bikes
Solid communication skills and attention to detail
Comfortable using IT systems and digital tools
A team player attitude with a proactive approach
Reporting to: Workshop Manager
Why Join Us?
We offer a competitive benefits package designed to support your wellbeing and fuel your passion:
Ready to Ride With Us?
If you're ready to turn your passion into a career and be part of a team that’s moving the cycling industry forward, we’d love to hear from you.