Administrative Specialist- Custom
A team player with a service leader mentality….
SUMMARY
Are you someone who thrives working with a close team? Do you feel successful when you can deliver great internal customer experience and build cross-functional relationships? Do you enjoy a dynamic environment where you are empowered to be a catalyst for change and make a real difference to the business? If you were able to answer “yes” to these questions, we want to talk to you!
HOW YOU’LL MAKE A DIFFERENCE
In support of our water bottle sales and production teams, manage and process orders ensuring accurate creation of all pick tickets and production jobs by monitoring customer account on both credit terms and prepayment through PayPal within timely expectations set forth by sales teams including Specialized Retailers and Owned Retail, House, Key Account, and International orders
Effectively communicate with key stakeholders regarding order ticket accuracy and any required order follow-up
Support Accounts Receivable Specialist as needed by assisting with timely creation of pick tickets and production jobs for stock orders
Lead various projects assigned by supervisors to help streamline and improve efficiency
Communicate daily orders for department visibility on production pipeline and Outlook
Meet account receivable operations standard by creating new customer accounts, updating customer records, and updating financial records
WHAT YOU NEED TO WIN
Team Player who brings positive team attitude to the way in which we work, understanding that individual efforts affect the collective success of everything we do
Ability to understand complicated and multi-step processes
Organized and detail-oriented, able to keep multiple detailed tasks on track
Able to hit deadlines and know how to manage priorities in your workload to hit them knowing that deadlines are necessary for the team you work with
Preferred Qualifications
1-3 years’ experience with data entry
1-3 years’ experience in customer service
Bachelor’s Degree or equivalent preferred
Proficient with Microsoft Outlook, Word, Excel, database software, Salesforce, Adobe, and PowerPoint
Schedule: In Office Monday-Friday (40 hours/week)
About Specialized:
First and foremost, we are riders. We share the core belief that bikes help make the world a better place. From product development and operations, to finance and marketing - every role at Specialized contributes to a culture of sustainable, global growth, and innovation. Around the world, we work to recruit candidates who are passionate and curious with the belief that everyone has the potential to be a leader.
Pay
Below is a summary of compensation elements for this role at the company if based in the following locations:
California Base Pay Range: $16.60-$26.39/hour
At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.
BENEFITS
As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date.
Benefits include:
Competitive pay with annual performance-based reviews for continued growth and recognition
Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)
Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)
Dental and Vision plans
401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company
Annual Profit Sharing: Share in the rewards of our collective success through our profit sharing program, with contributions made directly to 401(k) accounts.
Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
Employee Assistance Program that provides access to individualized mental well-being care
Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off
14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby
Up to $9,000 annually in Career Development & Degree Assistance
Up to $250 annually in Fitness & Wellness Reimbursement
Industry Pro-Deal Discounts and Perks
For additional information on benefits and perks, please visit: https://benefits.specialized.com.
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized! See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.