Aquatics Supervisor (Full-Time; Exempt)

Mountain Recreation provides a dynamic and engaging environment for both participants and staff—one that promotes skill development, movement, life skills, and fun! We’re looking for enthusiastic applicants who excel in teamwork, demonstrate strong communication, and exemplify our core values in every interaction.

The Aquatics Supervisor is a leadership position within the Division of Recreation Programming. This role oversees recreation and aquatic facility management, staff supervision, budgeting, and programming for all of Mountain Recreation's aquatic facilities. Pools managed by this position include the Gypsum Recreation Center (indoor), Eagle Pool and Ice Rink (summer outdoor), and Gypsum Creek Pool (summer outdoor). The Aquatics Supervisor achieves goals through the supervision of a large team of seasonal, part-time, and full-time aquatics staff.

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POSITION DETAILS

Job Title: Aquatics Supervisor

Location: District-wide • Gypsum Recreation Center (Gypsum, CO), Gypsum Creek Pool (Gypsum, CO), Eagle Pool and Ice Rink (Eagle, CO)

Schedule: Full-Time; Exempt

Work Environment: Work schedule is varied and may require evenings, weekends, and holidays. Hours vary depending upon specific program needs.

Duties may be performed indoors or outdoors; the work environment and physical demands described below are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequent exposure to the sun, wet and/or humid conditions, or other outdoor weather conditions.
• Occasional exposure to moving mechanical parts, toxic, or caustic chemicals (such as chlorine).
• Exposure to moderate levels of noise.
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100+ pounds.
• Physical exertion includes frequent walking, bending, and standing for long durations.

The flow of work and character of duties require high levels of mental and visual attention, much or all of the time. This position also requires the ability to maintain focus for multiple hours at a time in sunny, hot, and humid conditions. Job stress may include dealing with crowds, uncooperative participants, difficult individuals, emergency response, sun exposure to illness, and periods of continuous demand.

Supervision Required: Works under the general guidance and direction of the Superintendent of Recreation Programs.

Supervision Exercised: Directs and supervises Aquatics Coordinator, Specialists, part-time and seasonal employees, volunteers, instructors, and coaches.

Salary: $67,631-$84,539 annually DOE; staff in this position are eligible for a $1/hour incentive for Spanish/English bilingual and can pass the language competency test.

Benefits:

• Health Benefits: Member of the Colorado Employer Benefit Trust (CEBT); up to 100% employer paid medical and dental insurance plans, vision, life insurance, short-term and long-term disability, mental health resources, and more!
• Employee Assistance Programs: Access to support for personal and work-related concerns.
• Bonus Programs: Opportunities for performance-based bonuses.
• Retirement Plans: 401(a) Social Security replacement plan with employer match; 457(b) retirement plan with up to 10% employer match after one year of employment.
• Wellness Program: Access to wellness resources, programs, and activities to support physical and mental well-being.
• Paid Time Off: Paid sick and vacation time, up to 4 weeks paid parental leave, and 14 holidays a year.
• Cell Phone Stipend: Monthly allowance for your cell phone.
• Family Benefits: Free access to facilities and programs for immediate family members.
• Outdoor Gear Perks: Access to pro deals on top outdoor industry brands through ExpertVoice.

Mountain Recreation believes that everyone, including our staff, deserves to be healthy and happy. We foster a culture of accountability and flexibility while offering world-class benefits.

For more details on employee benefits, visit: https://mountainrec.org/benefits-overview/

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ESSENTIAL DUTIES AND RESPONSIBILITIES

General Statement of Duties: Planning, implementing, and organizing district aquatic recreation programs, services, and pool operations, while occasionally serving in a front-line role and providing high-quality recreation opportunities for the community.

Examples of Duties:

• Staff Management: Hires, trains, and schedules part-time staff with teamwork and efficiency as primary goals; reviews and evaluates staff to maximize program quality, customer service, and productivity. Handles disciplinary issues with staff as necessary.
• Aquatic Program Oversight: Supervises and conducts aquatic programs to achieve departmental and community service goals as assigned; collects data on aquatic programs for review.
• Administration: Reviews and approves bi-weekly aquatics staff timecards and ensures accurate payroll processing in coordination with the Human Resources team.
• Budget Management: Assists with the development of the aquatics budget in assigned areas; monitors program revenues and expenditures to remain within budget.
• Registration & Marketing Support: Inputs information for online registration using registration software. Assists with marketing and promotional efforts for programs in coordination with the Marketing and Communications Manager.
• Swim Lesson Coordination: Coordinates and teaches American Red Cross Group and Private Swim lessons, delegating to part-time staff first and supplementing their availability by teaching in the water.
• Communication with Participants and Instructors: Communicates with program participants and instructors via telephone or email regarding class cancellations, program changes, added classes, processing refunds, and responding to all correspondence.
• High Country Swim League Operations: Assists with High Country Swim League operations, including hosting swim meets and supervising swim coaches.
• Facility Operations: Assists in the day-to-day operations of the facilities, ensuring they are safe and operating properly.
• Pool Equipment Monitoring and Maintenance: Independently monitors pool mechanical systems and equipment, possessing the knowledge and ability to perform general maintenance (e.g., backwashing, cleaning chemical feeders) and troubleshooting issues that may arise in the pump room, water chemistry, or facilities.
• Water Chemistry Management: Tests and ensures that water chemistry is maintained within safe limits in accordance with Colorado State Health Department regulations and aquatic practices.
• Aquatic Personnel Training: Conducts aquatic personnel training sessions (e.g., in-service) on topics related to the aquatic field.
• Seasonal Facility Management: Oversees the pre-season opening and winterization of outdoor aquatics facilities at the end of the season.
• Emergency Response: Responds to emergency situations as a certified American Red Cross Lifeguard.
• Customer Service: Provides exemplary customer service to internal and external guests by addressing requests, suggestions, and complaints regarding recreation services and programs.
• Program Registration and Promotion: Inputs online information for registration in Amilia software and assists with marketing and promotional efforts for programs in coordination with the Marketing & Community Engagement Director.
• Meetings and Staff Orientation: Attends required meetings, including Eagle Pool and Ice Rink summer staff orientation, Mountain Recreation All-Staff meetings, High Country Swim League pre- and post-season meetings, Mountain Recreation Board and Community meetings, and lifeguard in-service training.
• Community Engagement and Program Development: Seeks and obtains community input on assigned program areas and develops new programs and services that align with the District’s mission and goals, while meeting community needs and interests.
• Inventory Management: Establishes a process for accurate inventory management of recreation equipment, office equipment, and keys.
• Other Duties: Performs other duties as assigned.

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COMPETENCIES AND QUALIFICATIONS

Considerable knowledge of: Knowledge of theory, development, practices, implementation, and evaluation in the assigned program area; age- and activity-appropriate program planning; recreation program risk management; and facilities and equipment required for the assigned program area.

Skills and abilities:

• Demonstrated ability to organize, direct, and motivate employees in lifeguarding, swim instruction, and facility maintenance roles.
• Familiarity with pool mechanical systems, chemical dosing, and chemical safety protocols.
• Strong decision-making and conflict-resolution skills, including sound judgment on when to involve law enforcement.
• Effective communication skills, both verbal and written, including in high-stress situations.
• Proven ability to deliver excellent customer service and establish positive working relationships with staff, community groups, and the public.
• Knowledge of recreation programming, planning, facilities management, and risk management.

Tools and Equipment Used: Safety and rescue equipment, small hand tools for minor pool maintenance, phone/walkie-talkie, chemical test kit, pool vacuum, brushes, pressure washer, and various pool cleaning supplies.

Requirements:

Education and experience:

• Bachelor’s degree in Recreation or a related field; OR
• Three years of progressive work experience in direct leadership and supervision of recreation programs, specifically related to aquatics; OR
• Any satisfactory combination of experience and training that demonstrates the knowledge, skills, and ability to perform the duties described above.
• Bilingual in English and Spanish (preferred).

Certifications:

• American Red Cross Lifeguarding certification (required)
• American Red Cross Water Safety Instructor (WSI) (required)
• American Red Cross Lifeguard Instructor Certification or ability to obtain within 6 months
• American Red Cross Lifeguard Instructor Trainer certification preferred or ability to obtain within 1 year
• American Red Cross Water Safety Instructor Trainer certification or ability to obtain within 6 months
• CPO/AFO or ability to obtain within 3 months

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

You are welcome at Mountain Rec for who you are, no matter where you come from, what you look like, or what keeps you active. Recreation is for everyone—and so is our workplace. The more voices we have represented and amplified in our organization, the more we will all thrive, contribute, and be forward-thinking! So, bring us your personal experience, your perspectives, and your background. It is in our differences that we will find the power to keep revolutionizing the way we PLAY.

Colorado Residents: We are committed to fair hiring practices. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. This position will require the applicant to verify the meeting of a minimum age requirement of 18 years old as such requirement is a bona fide occupational qualification pertaining to public safety and required by law.