At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
Position Purpose: Responsible for executing low, medium and high-risk processes/tasks related to the EIM Data Governance area. In charge of maintaining data integrity and quality within the L.L.Bean systems. Work with counterparts to troubleshoot and get the required information to update business applications. If needed, provide information or support to the process owner in tasks related to training, tracking, metrics design, analysis and continuous improvement efforts.
We offer:
Extraordinary employee experience
Work from home in Costa Rica
Fitness subsidy
Flexible schedule
L.L.Bean products employee discount
Company doctor
Tuition reimbursement
Outdoor days (paid days to enjoy outdoor activities)
Asociación solidarista
Life and medical insurance (including dental plan)
About the role:
Process Planning/Coordination: Provides data and information for workload planning. Should keep the team informed of updates needed in the schedule or tracking files.
Process Execution: High execution of low, medium & high risk processes.
Process Control & Metrics: Acknowledges metrics and meets them, updates tracking files for metrics calculation, informs of issues and different situations that are not documented, supports the audit process for each process that he/she is involved in.
Problem Solving: Simple troubleshooting based on process documentation and with supervisor guidance.
System Knowledge: Understands the systems and data related to their processes.
Documentation: Creates and/or updates the processes documentation with supervisor guidance, suggests documentation changes and validates existing documentation.
Data Analysis: Basic with supervisor guidance, learns how to extract data from the different systems.
Projects: Executes tasks related to a specific project with supervisor guidance.
Inbox/User inquiries: Answers emails based on documentation and process knowledge. Asks for leader guidance when needed. Is capable of handling several mailboxes simultaneously and prioritize emails according to their urgency. In charge of sending the Virtual Board.
Training: Provides basic training related to their functions.
About you:
English Level: C1 (Advanced)
Education Level: 4-Year Bachelor’s Degree or Active Student in Data Analysis, Business Administration, Industrial Engineering or related areas.
Skills and Qualifications:
Team work oriented/Collaboration
Customer Service
Attention to detail
Follow Procedures
Drive for Results
Learning Agility
Time Management
Adapting to change
Proactiveness
Technical learning
Analytical Skills
Technical Tools: SAP
Certification: Lean Six Sigma, Green Belt, SQL, Visual Basic
Technical Tools: MS Office (Word, Excel, Power Point, Visio)
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.
If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.