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Destination Specialist

Pty
Full-time
On-site
Gauteng, South Africa

Introduction

Are you a passionate Destination Specialist with experience in group travel and a flair for designing unforgettable journeys?


We’re looking for a skilled professional to join a dynamic team in Windhoek, Namibia. If you have a love for travel planning, strong supplier relationships, and a knack for putting together seamless group itineraries — this could be your next career move!

Location: Windhoek, Namibia
Type: Permanent 
Flexible Work Hours | CTC Salary + Excellent Benefits

We offer fantastic benefits to support your well-being and growth:

  •  Medical Aid

  •  Life Insurance

  •  Death & Disability Insurance

  •  Funeral Cover

  •  Flexible hybrid work environment

  •  Study leave for relevant business-related courses

  •  Financial study assistance (after 1 year)

  •  Long-service award bonuses

Duties & Responsibilities

Key Responsibilities

 Sales:

  • Secure and cost profitable tour products

  • Understand market dynamics and margin control

  • Build & maintain strong supplier and agent relationships

  • Source new and exciting products

  • Create a personal sales strategy to grow business

  • Collaborate closely with the internal team to meet goals

 

 Operations:

  • Design creative itineraries for ADHOC groups, FITs, and tour series

  • Quote and capture bookings using Tourplan

  • Negotiate better rates, policies, and free-of-charge benefits

  • Follow up on sent quotes

  • Run confirmed groups and tour bookings

  • Prepare all travel documentation and co-pilots

  • Assist with 24-hour emergency support line

  • Liaise with guides and brief them before travel

 

 Financial:

  • Instruct invoicing and reconcile supplier payments

  • Resolve invoicing and collection queries

  • Verify tour guide expense sheets and salary invoices

 

 Additional:

  • Attend supplier training & workshops

  • Stay informed on market and product changes

  • Participate in educational/familiarization trips

  • Prioritize excellent communication and service delivery

 

Your Purpose:

To create and manage profitable, tailor-made group tour packages that delight both new and existing clients.

 

 

Desired Experience & Qualification

Minimum Requirements

  • Matric (Grade 12)

  • Relevant tertiary qualification (advantageous)

  • 4+ years' experience in Destination Management

  • Proven experience using Tourplan

  • Must reside in Windhoek, Namibia