Purist Operations Associate
Impeccable in planning and execution, an exceptional eye for detail.
HOW YOU’LL MAKE A DIFFERENCE
Perform daily Pick and Process for all orders utilizing Shopify and Oracle platforms. Assemble and Stage orders for fulfillment team to ensure customer lead times are met daily.
Utilize Oracle ERP, Ship ERP, and Fedex Shipping for materials, job, and shipping transactions including international shipping.
Manage all shipping transactions, shipping label application, and organization of orders by service level.
Build strong working relationships with Customer Service Associate, logistics, and assembly teams with the ability to seamlessly communicate both verbally and written.
Provide general direction to assembly team in fulfillment of orders for D2C and B2B customers following FIFO and scheduled ship dates.
Monitor Customer Service Associate communications in real time to address cancelled and changed orders.
Receive, verify, and transact all customer returns. Coordinate returns with Customer Service Associate following RMA process.
Ability to shift and adapt to match fluctuating order volume throughout the year.
Efficient & effective Quality control of all raw material components and finished good items.
Perform cycle counts of raw and work in process inventory (WIP). Transact within Oracle ERP.
Contribute to culture of safe work behavior and practices, able to safely work with and around machinery in a manufacturing environment.
Monitoring and maintaining work area cleanliness and organization daily
WHAT YOU NEED TO WIN
Must be extremely detailed, dependable, reliable, organized, and excel in follow through.
Ecommerce orders ship daily, must have an excellent track record of consistent attendance.
Ability to perform with minimal supervision individually or in a team setting.
Basic computer knowledge (Email, Teams Chat) and ability to learn and apply Oracle ERP, Shopify, and Ship ERP systems.
Must be able to lift a minimum of 25LBS
Regular working hours are M-F 6:00am – 2:30pm PST. Overtime on as needed basis.
Pay
Below is a summary of compensation elements for this role at the company if based in the following locations:
California Base Pay Range: $19.50-$31.00 per hour
At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.
Benefits
Along with competitive pay, as a full-time teammate you are eligible for the following benefits beginning 30 days from date of hire. Benefits include:
PPO, EPO, HMO Kaiser and HDHP competitive Healthcare benefit plans offered (which include coverage for acupuncture and physical therapy)
Dental and Vision plan
Health Savings Account with a company paid HSA Contribution when enrolled in the High-Deductible Aetna medical plan with HSA
401(k) Matching up to $5,000 plus company paid retirement plan fees
Profit Sharing Plan
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance program
Sick, Vacation and Paid Holidays
Employee discounts and perk program
Parental Leave
Specialized bike for new baby
Education and events reimbursement
For additional information on benefits and perks, please visit: https://benefits.specialized.com
About Specialized:
First and foremost, we are riders. We share the core belief that bikes help make the world a better place. From product development and operations, to finance and marketing - every role at Specialized.